Saturday, August 29, 2009

RE: Thursday Update: Temporary Procedures for Coverage

Greeting All,

We in ITS hope you had a great Friday…and yes we know most of you are now off campus. Our Friday was a bit hectic, but we kept you in mind all day. 

The auto-attendant is working well on both campuses. We discovered a small problem with the T1 line from Innovative but they were able to fix that today.

The feature to allow faculty to forward phones off campus is now fully activated. This will ONLY work for faculty whose numbers were submitted to us by the division offices. To enable this feature:
Call Forwarding Procedures:
Dial #6 from the key pad
At the prompt dial 9 plus the number of the phone that it is being forwarded to
(This allows phones to forward only on a busy or no answer situation)
To Un-Forward Calls:
Dial # 2 from the key pad
Prompt tells you phone has been un-forwarded.

The installation of the audix system is still scheduled for Wednesday.

Please call the help desk is you have any questions. Remember the helpdesk is open 9am to 5pm on Saturday and 1pm to 9pm on Sunday.

Thank you and have a great weekend.



Tina M. Koopmans
Chief Information Officer

No comments: