Wednesday, November 25, 2009

Electrical Problem in Data Center : Network Service Restored

Technology Update
Office of the CIO
November 24, 2009


This a technology update for Tuesday, November 24, 2009. The ACC data center experience a major power outage this afternoon. This power outage caused all network services on both campuses to be inoperable. UVI electricians were able to restore power to the data center. As a result, all network services have been restored to both campuses.

However, the telephone system in the ACC building is still not operational. The Avaya technicians are assessing the problem and will attempt to reboot the telephone server. ITS anticipates that telephone services will be restored this evening.

ITS is apologetic for any inconvenience this outage has caused. If you have any questions please contact us at the helpdesk at helpdesk@uvi.edu or call ext. 1466. Thank you for your patience.

“Service is Key”




Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service