Office of the CIO
September 22, 2011
Technology Update: Microsoft Home Use Program Now Available for Faculty and Staff
You are now eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP). This program enables you to get a licensed copy of most Microsoft® Office desktop PC applications to install and use on your home computer. You will also receive a separate email from our third-party vendor about the program.
Under the Home Use Program, you and our other employees who are users of qualifying applications at work (e.g. Office Enterprise) may acquire a licensed copy of the corresponding Home Use Program software (e.g. Office Enterprise) to install and use on a home computer. You may continue using HUP software while you are under our employment and as long as the corresponding software you use at work has active Software Assurance coverage.
Please note that some product and language versions may not be available at the time you place an order. For up-to-date information on the availability of Home Use Program software, please visit http://microsoft.com/licensing.
Persons who previously downloaded or obtained a CD through this program are not again eligible. This is a one-time purchase only.
To access the Microsoft Home Use Program Web site:
1. Go to https://hup.microsoft.com/.
2. Select the country (Virgin Islands) to which you want your order to be shipped to and choose the language for viewing the order Web site.
3. Enter your corporate e-mail address and insert the following program code 295AC29FF8.
Note: This program code is assigned to our organization for our sole use in accessing this site. You may not share this number with anyone outside our organization.
4. Place your order online, and it will be shipped to the location you have chosen. Please note that a fulfillment fee will be charged to cover packaging, shipping, and handling costs.
Software available includes:
Access 2010
Communicator 2010
Excel 2010
Groove 2010
InfoPath 2010
OneNote 2010
Outlook 2010
PowerPoint 2010
Publisher 2010
Word 2010
Office for Mac (separate purchase)
If you have any questions or concerns regarding this please contact the helpdesk at helpdesk@uvi.edu.
Cherie Wheatley
Office of the CIO
Thursday, September 22, 2011
Tuesday, September 20, 2011
RE: Systems Status
I should also add that the St. John Academic Center is online and fully functional. Although CHOICE cannot supply our Internet service we have been able to continue to use their infrastructure to deliver video, voice and Internet to St. John.
RE: Systems Status
Good Afternoon everyone,
Hopefully you have all seen your emails streaming in as the system come back online. All emails were “held” until they were delivered.
Our internet provider on St. Thomas – CHOICE—incurred a lightning strike last night at approximately 9:45 that disabled its connection to both ATT and Global Crossing. This is a system wide failure that effects all of their customers. When their main systems went down, they switched to a backup broadcast system on STX at Global Crossing. Their back up system on STX AND our backup system on STX both failed to take over as ours has done in the past because of a failure upstream with the international provider coming out of Florida. Our engineers were able to temporarily reconfigure our systems to bypass this problem and allow our connection in STX to serve the STT campus. We do not know how long CHOICE will be out, so if we lose connectivity STX to our internet service – which has happened several times in the past few weeks – we will be without service. Also please keep in mind that STX and STT are now sharing the Internet service. We will monitor usage and monitor how long CHOICE may need to restore service. We do have the option of increasing bandwidth into STX if we need to.
We are also finalizing remediation of the interruptions with the vc services. The services are online and running with little or no interruptions. We may experience brief periods this afternoon as testing sand remediation are finalized. I will update you all at the end of the day on the scope of that issue and the resolution.
Everyone have a pleasant day and continue to call the helpdesk with problems or issues.
Tina
Hopefully you have all seen your emails streaming in as the system come back online. All emails were “held” until they were delivered.
Our internet provider on St. Thomas – CHOICE—incurred a lightning strike last night at approximately 9:45 that disabled its connection to both ATT and Global Crossing. This is a system wide failure that effects all of their customers. When their main systems went down, they switched to a backup broadcast system on STX at Global Crossing. Their back up system on STX AND our backup system on STX both failed to take over as ours has done in the past because of a failure upstream with the international provider coming out of Florida. Our engineers were able to temporarily reconfigure our systems to bypass this problem and allow our connection in STX to serve the STT campus. We do not know how long CHOICE will be out, so if we lose connectivity STX to our internet service – which has happened several times in the past few weeks – we will be without service. Also please keep in mind that STX and STT are now sharing the Internet service. We will monitor usage and monitor how long CHOICE may need to restore service. We do have the option of increasing bandwidth into STX if we need to.
We are also finalizing remediation of the interruptions with the vc services. The services are online and running with little or no interruptions. We may experience brief periods this afternoon as testing sand remediation are finalized. I will update you all at the end of the day on the scope of that issue and the resolution.
Everyone have a pleasant day and continue to call the helpdesk with problems or issues.
Tina
Systems Status
Good Morning UVI,
Currently the St. Thomas campus is without Internet connectivity, and services are not available from off campus. We are looking for damage from the storm last night. CHOICE our Internet service provider on STT is down, so the St. John Center is off line as well.
The VC systems are working well.
We expect resolution shortly, we will keep you updated.
Tina
Currently the St. Thomas campus is without Internet connectivity, and services are not available from off campus. We are looking for damage from the storm last night. CHOICE our Internet service provider on STT is down, so the St. John Center is off line as well.
The VC systems are working well.
We expect resolution shortly, we will keep you updated.
Tina
Reminder: UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
Office of the CIO
September 16, 2011
UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
The University Libraries catalog system is undergoing a software upgrade. As a result, the online catalog and some of the periodical databases will not be available Monday, Sept 19 until Wednesday, Sept 21. The upgrade will provide improved access and management for resources at the St. John Academic Center, as well as other enhancements.
Although self-service use of the catalog system is not available, reference librarians will be able to locate materials for your research needs and to provide URLs for direct access to some of the periodical databases. Contact the service desks at the Libraries by calling: 692-4138 or 4130 (STX) or 693-2377 or 1367 (STT) for research assistance.
Regular system operations will resume Thursday, September 22. We apologize for this inconvenience but anticipate improved functionality with the upgrade. We appreciate your continued support as we enhance our services for the University community.
September 16, 2011
UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
The University Libraries catalog system is undergoing a software upgrade. As a result, the online catalog and some of the periodical databases will not be available Monday, Sept 19 until Wednesday, Sept 21. The upgrade will provide improved access and management for resources at the St. John Academic Center, as well as other enhancements.
Although self-service use of the catalog system is not available, reference librarians will be able to locate materials for your research needs and to provide URLs for direct access to some of the periodical databases. Contact the service desks at the Libraries by calling: 692-4138 or 4130 (STX) or 693-2377 or 1367 (STT) for research assistance.
Regular system operations will resume Thursday, September 22. We apologize for this inconvenience but anticipate improved functionality with the upgrade. We appreciate your continued support as we enhance our services for the University community.
UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
Office of the CIO
September 16, 2011
UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
The University Libraries catalog system is undergoing a software upgrade. As a result, the online catalog and some of the periodical databases will not be available Monday, Sept 19 until Wednesday, Sept 21. The upgrade will provide improved access and management for resources at the St. John Academic Center, as well as other enhancements.
Although self-service use of the catalog system is not available, reference librarians will be able to locate materials for your research needs and to provide URLs for direct access to some of the periodical databases. Contact the service desks at the Libraries by calling: 692-4138 or 4130 (STX) or 693-2377 or 1367 (STT) for research assistance.
Regular system operations will resume Thursday, September 22. We apologize for this inconvenience but anticipate improved functionality with the upgrade. We appreciate your continued support as we enhance our services for the University community.
September 16, 2011
UVI Libraries Catalog Off-line Monday, Sept 19 until Wednesday, Sept 21
The University Libraries catalog system is undergoing a software upgrade. As a result, the online catalog and some of the periodical databases will not be available Monday, Sept 19 until Wednesday, Sept 21. The upgrade will provide improved access and management for resources at the St. John Academic Center, as well as other enhancements.
Although self-service use of the catalog system is not available, reference librarians will be able to locate materials for your research needs and to provide URLs for direct access to some of the periodical databases. Contact the service desks at the Libraries by calling: 692-4138 or 4130 (STX) or 693-2377 or 1367 (STT) for research assistance.
Regular system operations will resume Thursday, September 22. We apologize for this inconvenience but anticipate improved functionality with the upgrade. We appreciate your continued support as we enhance our services for the University community.
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