University of the Virgin Islands - Technology Update: 2010-01-03

Office of the CIO

January 4, 2010

Greetings Students of the University of the Virgin Islands,

Welcome to the Spring Semester 2010, the beginning of a new year and a new decade! Information and Technology Services encourages all new and returning students to get started on the right technology page. This communication provides information to help you get acquainted with technology services and resources at UVI.

Technology Resources & Services
Student resources and services include the following:
Library Resources and Services
Computer Labs
Blackboard Course Management System
Internet Services/ Wireless Services
Ban Web Services [Banner Utilization Central for Self Service (BUCSS)]
Media Equipment
E-mail Accounts
24/7 student lab
Fax Services available through the Library
Color Printing
Typewriter
Student Lap Top Computer Assessment Services: STT ONLY
Student photo ID: STX ONLY

*New Services *
*New student lab on St. Croix campus NWW 133 – formerly 902 Library Lab*
*New Library reference services in CA lab 101 (St. Thomas campus)
*New Student Lap Top Computer Assessment Services: St. Thomas campus

Domain Access
To access technology resources on campus which include computers in the student labs, the wireless network, Blackboard or banweb, UVI students must have a valid user name and password. Student’s user name and password will be activated on Jan 7th or within 24 hours of completing class registration after Jan 7th. Please note in order to use the wireless network you must first login in the computer lab and establish your account. `

User Name: Student ID Number
Password: welcomeuvi
Both new and recurring students will be prompted to reset your password

User Name: Student ID Number
Password: welcomeuvi

Blackboard Access
Returning students access to Blackboard remains the same. To login use your 9 digit ID number and your old blackboard password from last semester.

New students using Blackboard for the first time may use the following to get access.

User Name: Student ID Number
Password: welcomeuvi
New students will be prompted to reset your password.

Note if you forget your user name and password please call the helpdesk ext. 1466 or email us helpdesk@uvi.edu and we will be able to reset your password.

Banweb
To log into BUCSS (banweb) all students will use their 9 digit ID number as the username and their assigned PIN number. Pin Numbers may be obtained from the Registrar’s Office.

Student email accounts at UVI
While attending the University of the Virgin Islands, students have the option to utilize their personal email account or to obtain an email account from UVI. Whichever option you select, it is important that you update both your BUCSS (Banweb) and Blackboard accounts with an email address. The email supplied in BUCSS (Banweb) and Blackboard will be used to provide you with official UVI communication from faculty, Student Affairs, and Administration. It is essential that students provide an email address that they check regularly during the registration process.

Google mail at UVI
If students would like to obtain an email account from UVI, then students will be issued a Google Mail account. With Google Mail you may communicate using Gmail, Google Calendar, and Google Talk. You may also collaborate and make public documents with Google Docs, allowing you to share files. In order to obtain a Google Mail account, students must contact the Helpdesk at 693-1466.

Frequently Asked Questions (FAQs)
What’s the difference between a UVI email account through Google Mail and a Gmail account?
The accounts provided to students through Google Mail are unique to UVI, ending in myuvi.net, instead of gmail.com. This signifies a relationship with UVI.

How does this email system work with Blackboard?
At the beginning of the semester, the email address in BUCSS is written into Blackboard during the course registration process. Students are encouraged to use their preferred email address when registering; how-ever, if one’s preferred email address changes, it is important to update it in both BUCCS and Blackboard.

Will students automatically get a UVI email account?
No. Students may request a UVI email account, by Google Mail, by contacting the Helpdesk at 693-1466.

What if students have additional questions about student email?
Students may call the Helpdesk (693-1466) or email the Helpdesk (helpdesk@uvi.edu) with questions about email or any other technology issues.

Library Resources
The St. Croix Campus Library and the Ralph M. Paiewonsky Library on the St. Thomas campus are gateways to educational materials and services that enhance and support teaching and learning. Resources include books, periodicals, DVDs, video cassettes, CDs, computer applications, electronic resources, and pamphlets. Books are arranged by subject according to the Library of Congress classification system. Only students who are currently enrolled and have a valid library card may check out materials from the library. In order to obtain a library card, you must present your student ID card or proof of current enrollment to an ITS Service Desk staff person, or have your enrollment information verified by staff via Blackboard at the Service Desk. Please make every effort to come by and visit.
Library Hours
Monday - Thursday: 8am-10pm
Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 1pm-8pm
The libraries are closed during University holidays.
Open Monday – Friday from 8am – 4:30 pm during intersession.
When the Library is closed library resources can be accessed online through the Libraries’ website library.uvi.edu.

Internet access
Students may access the Internet by using computers in any of the computer labs. Wireless access is available in the residence halls and throughout the St. Thomas and St. Croix campuses. The libraries on both campus offer wireless access. Other locations that offer access on STT include:

Student may access wired and wireless services in the residence halls. Students can connect to the network automatically —you do not have to request service. Please NOTE that the installation of unmanaged wireless routers, switches, and hubs on the UVI network is prohibited. IF these devices are visible on the network, your access will be revoked.

Telephones
Cellular telephones must be silenced while in the learning environments, including classrooms and the library. Students who reside in the dorms are provided with telephone service. You do not need to request this service; the telephone lines in the dorm rooms will be active at the beginning of the semester. In order to reach students in the dorm by phone on STX call (340) 778-1620 when the attendant answers dial the four digit extension followed by the # sign. On STT call (340) 776-9200 when the auto attendant answers then dial the four digit extension followed by the # sign.

BUCSS (Banweb)
Please remember that your professors and University administrators will use Blackboard to communicate with you. Be certain to keep your personal information, including your cell phone number and email address in BUCSS (Banweb) current! The University, including Administration Faculty, and Staff will use this information when attempting to contact students.
Please note the options for contacting our Helpdesk. You may call x1466 or email helpdesk@uvi.edu. Let us know when you need assistance or have a suggestion that would enrich your learning experience.

Best wishes for success in your studies at UVI!

“Service is Key”

Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
University of the Virgin Islands
No. 2 John Brewers Bay
St. Thomas, Virgin Islands 00802

340-693-1541 (voice)
340-693-1543 (fax)
cwheatl@uvi.edu
cwheatl@gmail.com

Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service

Office of the CIO

January 4, 2010

Greetings University Community!

Welcome back and Happy New Year to one and all!

Information & Technology Update:

Please be reminded, that the University Libraries are observing Intersession hours from January 4, 2010 to January 10, 2010. The Libraries will be open at 8:00 am to 4:30 pm Monday thru Friday and will be closed on Saturday, January 9, 2010 and Sunday, January 10, 2010.

The Libraries will be closed on Wednesday, January 6, 2010 in observance of Three Kings Day. We will resume our intersession hours on Thursday, January 7, 2010. Regular Library hours will begin on Monday, January 11, 2010.

Regular Library hours:
8:00 AM – 10:00 PM Monday through Thursday
8:00 AM – 8:00 PM Friday
9:00 AM – 5:00 PM Saturday
1:00 PM – 8:00 PM Sunday

If you have a technology concern or question please feel free to contact the helpdesk at ext. 1466 or email us at helpdesk@uvi.edu with your concern!

Have a productive and fruitful New Year!

“Service is Key”

Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service

Thursday, January 7, 2010

Student Information Technology Procedures for Spring Semester 2010

STX Campus Technology Services operational

STX Campus Technology Services will be turned off due to Generator maintenance tonight

Monday, January 4, 2010

Libraries Hours: Closed on Three Kings Day/ Intersession Hours

Update All Voice Mail Greetings To Reflect UVI Close

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