Thursday, April 9, 2009

Technology Update: Choice Communication: Island Wide Service Interruption

Technology Update:
Our Internet Service Provider Choice Communications has restored our internet service. All services are now fully functional.

Choice Communication: Island Wide Service Interruption

Office of the CIO

April 9, 2009


Greetings Colleagues,

This is a technology update to inform the University Community that we are currently experiencing technical difficulties with our Internet Service Provider Choice Communications.

ü Users on the St. Thomas campus will not be able to access the internet at this time.

ü Additionally, users on both campuses will not receive outside e-mail.

ü Users that are on campus can still access web services such as Banner, Banweb and Blackboard.

ü Users of both campuses can send and receive internal e-mail.

ü During this outage, users who are off campus will not be able to access UVI web services such as Banner, Banweb, Blackboard, and VPN services.

At this time, Choice Communication is not able to give a estimated time of service restoration. ITS will provide another update by the close of business today.

We apologize for any inconveniences this outage may cause. If you have any questions, please contact our ITS helpdesk at ext. 1466 or email your questions to helpdesk@uvi.edu.


Cherie Wheatley

Easter Recess both Libraries closed

Office of the CIO

April 9, 2009


In observation of University Recess for Easter, both Libraries of the University of the Virgin Islands will be closed from Friday, April 10 – Sunday, April 12, 2009. We will reopen on Monday, April 13, 2009 at 8:00 a.m.

Have a Happy Easter Holiday.



Cherie Wheatley