Inter-Island Link

Good Afternoon UVI. We continue to experience issues with the inter-island link. It is going up and down. When down, you will not have access to four-digit dialing to the other campus. During this time, persons on the St. Thomas campus may also notice slow response to Internet resources and limited access to web pages. ITS technicians are working to resolve this. We will continue to keep you informed. Sharlene Harris

Update - Service Interruptions

Good Afternoon UVI. Happy New Year and welcome back. What a way to start the new year! As you know, ITS technicians have been working on a couple of issues today. Updates follow on each: 1. Telephone system - With the exception of the ACC, the St. Thomas campus phone system is back online; voicemail is available. ACC lines however go straight to voicemail. Technicians are working on resolving this. 2. Inter-island link - We continue to work to resolve issues with the inter-island link. Until this is resolved, the opposite campus is reached by dialing 9 and the full number (9,693-1466). Be assured we continue to work on resolutions. We apologize for the inconveniences caused today and hope outside of the impact of these, you had a good first day back! Updates will follow! Sharlene Harris

UPDATE: UVI Service Interruption

Greetings UVI, This message is to inform you that the inter-island link is still inaccessible, and as such, four-digit and off-campus dailing for St. Thomas users are not available. St. Thomas users are unable to make and receive calls. St. Croix users are able to make and receive calls; however, the inter-island four-digit dialing is inaccessible. In addition, voicemail is also inaccessible. The technicians continue to troubleshoot this issue and updates will be provided as received. Thanks, ITS