Saturday, November 8, 2008

Update - Internet Service : Service Restored

Office of the CIO

November 7, 2008

Good Morning St. Croix Campus,

This communication is to inform you that internet service on the St. Croix campus has been restored. Users on the St. Croix campus can access all technology services.

If you have any questions please call the ITS helpdesk at ext. 1466 or email at helpdesk@uvi.edu.



Cherie Wheatley

Internet Service Down due to lighting storm

Office of the CIO

November 7, 2008

Good Morning St. Croix Campus,

This communication is to inform you that we currently don’t have internet service on the campus. Broadband V.I. our internet service provider lost one of their routers at the Blue Mountain site during to the lighting storm last night. We were given an estimated return to service time of noon today. ITS will keep you posted with any further developments.

Users on the St. Croix campus can access all technology services expect the internet.

If you have any questions please call the ITS helpdesk at ext. 1466 or email at helpdesk@uvi.edu.



Cherie Wheatley

Internet Service Down due to lighting storm

Office of the CIO

November 7, 2008

Good Morning St. Croix Campus,

This communication is to inform you that we currently don’t have internet service on the campus. Broadband V.I. our internet service provider lost one of their routers at the Blue Mountain site during to the lighting storm last night. We were given an estimated return to service time of noon today. ITS will keep you posted with any further developments.

Users on the St. Croix campus can access all technology services expect the internet.

If you have any questions please call the ITS helpdesk at ext. 1466 or email at helpdesk@uvi.edu.


Cherie Wheatley

Friday, November 7, 2008

Blackboard Update, Week of November 7


Blackboard access has been fully functional this week.

Tuesday, November 4, 2008

Update on the Enterprise X: Faculty & Raptor Servers

Office of the CIO

November 4, 2008

This is a technology update regarding the use of the Enterprise X: drive, the Faculty and Raptor servers. Information & Technology Services is in the process of implementing a new file storage server with the intention of replacing Faculty, Raptor and the X: drive. Please note that data on the servers will be available until the new servers are implemented. Full implementation is scheduled for the Spring Semester 2009. The servers are being replaced for two main reasons: the hard drives has very limited space and the servers are currently behaving erratically on occasion. The new servers will be set up with allocated home directories for faculty and staff. This method of allocating file storage space is more in line with IT best practices across other University and Corporate settings and is much easier to manage.

In the meantime, we suggest, that you make every effort to back up all files that you have on the Faculty and Raptor servers as well as on the X: drive. I would encourage you to take advantage of Blackboard course management system for a secure storage space for course related files. There is also a place where faculty and staff can post websites separate from the new hosted uvi.edu site and that is
http://sites.myuvi.net. ITS set this service up with Google as an alternative for faculty and staff to utilize for posting websites.

If you are interested in using
http://sites.myuvi.net for hosting your website please contact the ITS help desk at helpdesk@uvi.edu or call 693-1466 so we can arrange to get you set up.

Monday, November 3, 2008

Blackboard Update, Week of October 31st



Blackboard access has been fully functional this week. Users on-campus on St. Croix may have experienced intermittent service due to the ongoing Hurricane Omar recovery efforts. Intermittent interruptions may have effected electrical, network and phone access.