The offending switch in the Evans Center has been replaced. In addition, problems with connectivity in the dorms have been resolved. All systems (except for the library and STX CETL) are now fully restored.
Please call the help desk if you have any issues or problems to report.
Thank you for your patience, it helped us a great deal!
Tina
Monday, May 16, 2011
NOON UPDATE: Technology Update Monday May 16th
Greetings All,
We need to replace the switch in the Evans Center to restore services to offices and classrooms. While we are moving spares from STT to STX, we are temporarily “barrowing” a switch from the Library. This is the quickest way to restore the areas affected by the service outage.
We will bring the library and STX CETL back on line when the spare parts arrive from STT.
We will keep you posted.
Tina
We need to replace the switch in the Evans Center to restore services to offices and classrooms. While we are moving spares from STT to STX, we are temporarily “barrowing” a switch from the Library. This is the quickest way to restore the areas affected by the service outage.
We will bring the library and STX CETL back on line when the spare parts arrive from STT.
We will keep you posted.
Tina
Technology Update Monday May 16th
Good Morning All,
I want to share some information with you about some service disruptions this morning.
The Internet connection on St. Croix, was interrupted over the weekend because of the storm. Since Saturday, St. Croix has been getting its Internet service from St. Thomas. The problem is at the tower site at Blue Mountain on St. Croix, so this will continue until the weather clears enough for the tower climbers to fix the problem. We will keep you posted.
Our microwave is functioning properly. This is a vendor problem.
In addition, power outages on the St. Croix Campus this weekend caused several problems early this morning. Servers in the Northwest Wing went down because of the power outages. This caused connection problems in the computer labs. Those services were restores about 9:30 this morning.
There is also a network switch in the Evans Center that is not working properly so there are a few offices and vc rooms that are not able to connect at this time. This problem is currently being analyzed and we expect it to be resolved shortly.
Please continue to call the helpdesk with your issues so we can make sure all of the issues are dealt with in a timely manner.
We also have two technicians out sick this morning on St. Croix, so we are doing our best to resolve problems as quickly as possible.
Your continued patience is appreciated.
Thank you
Tina
I want to share some information with you about some service disruptions this morning.
The Internet connection on St. Croix, was interrupted over the weekend because of the storm. Since Saturday, St. Croix has been getting its Internet service from St. Thomas. The problem is at the tower site at Blue Mountain on St. Croix, so this will continue until the weather clears enough for the tower climbers to fix the problem. We will keep you posted.
Our microwave is functioning properly. This is a vendor problem.
In addition, power outages on the St. Croix Campus this weekend caused several problems early this morning. Servers in the Northwest Wing went down because of the power outages. This caused connection problems in the computer labs. Those services were restores about 9:30 this morning.
There is also a network switch in the Evans Center that is not working properly so there are a few offices and vc rooms that are not able to connect at this time. This problem is currently being analyzed and we expect it to be resolved shortly.
Please continue to call the helpdesk with your issues so we can make sure all of the issues are dealt with in a timely manner.
We also have two technicians out sick this morning on St. Croix, so we are doing our best to resolve problems as quickly as possible.
Your continued patience is appreciated.
Thank you
Tina
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