Technology Update Monday May 16th

Good Morning All,

I want to share some information with you about some service disruptions this morning.

The Internet connection on St. Croix, was interrupted over the weekend because of the storm. Since Saturday, St. Croix has been getting its Internet service from St. Thomas. The problem is at the tower site at Blue Mountain on St. Croix, so this will continue until the weather clears enough for the tower climbers to fix the problem. We will keep you posted.

Our microwave is functioning properly. This is a vendor problem.

In addition, power outages on the St. Croix Campus this weekend caused several problems early this morning. Servers in the Northwest Wing went down because of the power outages. This caused connection problems in the computer labs. Those services were restores about 9:30 this morning.

There is also a network switch in the Evans Center that is not working properly so there are a few offices and vc rooms that are not able to connect at this time. This problem is currently being analyzed and we expect it to be resolved shortly.

Please continue to call the helpdesk with your issues so we can make sure all of the issues are dealt with in a timely manner.

We also have two technicians out sick this morning on St. Croix, so we are doing our best to resolve problems as quickly as possible.
Your continued patience is appreciated.

Thank you
Tina