Thursday, April 15, 2010

SECOND NOTICE: ITS Customer Service Survey

SECOND NOTICE: SURVEY WILL CLOSE ON APRIL 20, 2010

Good Afternoon UVI,

Please be reminded to complete your customer service survey today! The survey will be closing on April 20, 2010.

Thank you!


Good Day UVI,
Please take just a few minutes to complete the following ITS 2010 Customer Service Survey. You must click on the link to launch the survey.

http://www.formdesk.com/UVI/ITSCustomerServiceSatisfactionSurvey2010

The information gathered in this survey will be utilized to implement new policies and procedures for improved ITS customer service to the UVI community. The approximate time to complete the survey is three minutes. Feedback from our most valued customers, the students, faculty and staff of the university, is the essential ingredient that will provide information that will be used to improve services.

Please help us meet your needs. Take three minutes, right now, to fill out this short survey. Tell us about your perceptions of Information and Technology Services. We appreciate and will use your feedback to improve services.

Thank you very much for your participation. Your comments will be anonymous unless you wish to provide your name or email.


"Service is Key"


Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service

Tuesday, April 13, 2010

Maintenance Down Time: tomorrow, April 14, 2010 at 10:30 PM until 11:30 PM

Office of the CIO

April 13, 2010


Please be advised that system maintenance will be performed after hours tomorrow, April 14, 2010 at 10:30 pm until 11:30 pm. Enterprise Network Services will be performing network maintenance on the St. Thomas campus. During this maintenance window, all network resources on both campuses and applications will be inaccessible during this time.

If you have any questions regarding this maintenance window, please feel free to contact me at our helpdesk at helpdesk@uvi.edu or call us at 1466.

Thank you for your continued support!


“Service is Key”


Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service