Friday, February 26, 2010

Update: Helpdesk ext. 1466 and Library ext. 1367 are working now

Greetings UVI Community,

This is an update to let you know that the helpdesk telephone extension 1466 and library extension 1367 are fully operational. If you need library or technology assistance please give us a call!

Thank for your patience!

HelpDesk and Library Phones

Greetings Colleagues,

We are currently experiencing problems with some of the phone lines coming into the library on St. Thomas. The helpdesk line at x1466 and the STT Library services desk at x1367 are going directly to voicemail. They are not ringing for us to answer. Our technicians are working through the problems.

In the meantime, if you have a technical or library questions that can wait until this afternoon, please be patient and call back at that time. If you have an urgent need please feel free to call the Office of the CIO at x1460, we will get the right person to address your need.

Thank you for your patience.



Tina M. Koopmans
Chief Information Officer

Wednesday, February 24, 2010

Update: Intermittent Services

Good day to All,
All services has been Restored to the STX campus. Sorry for any inconvenience this may have caused. Thanks
Brian....

Intermittent Services

Gooda day to ALL,
I'm sending this email on behalf of Ms. Kelly Harrigan. There have been a series of Poweroutages on the STX campus. Because of this issue, there are No Internet and Phone service on the STX campus. The technician is currently working to resolve this situation as soon as possible. Sorry for any inconveniece this may have caused. Thanks

Brian....