Friday, August 29, 2008
Blackboard Update, Week of 8/29/08
Blackboard services are up. Access was slow earlier in the week for users in St. Croix, off-campus St. Thomas and off-island locations.
Weekly classroom update
STX CLASSROOMS, VIDEO CONFERENCE ROOMS, AND LABS
ROOM TYPE ISSUE PROGRESS
| 102 | SMART | Fully functional | |
| 207 | SMART | Fully functional | Room needs a UPS |
| 303 | SMART | Fully functional | |
| 305 | SMART | Fully functional | Room needs a UPS |
| 405 | SMART | Fully functional | |
| 408 | SMART | Fully functional | |
| 501 | SMART | Fully functional | |
| 505 | SMART | Fully functional | |
| 716 | SMART | Fully functional | |
| Q | SMART | Fully functional | |
| R | SMART | Fully functional | |
| 103 | VC | Acoustic and lighting difficulties
| Acoustic treatments and blinds are on order.
|
| 302 A | VC | |
|
| 807 | VC | Fully functional | |
| 401 | VC | Fully functional | |
| NW 134 | VC | Fully functional | |
| 713 | VC | Computer displays with yellow circle on projection screen. | Room needs a new projector |
| 304 | VC / LAB | Fully functional | |
| 120 | NWW LAB | Fully functional | |
| 131 | NWW LAB | Fully functional | |
| Freshman Center | CATS LAB | Fully functional | |
| 902 | Library Lab | Fully functional | |
STT CLASSROOMS, VIDEO CONFERENCE ROOMS, AND LABS
ROOM TYPE ISSUE PROGRESS
| T-101 | VC | LCD projector bulbs need to be changed. Picture fuzzy. | Awaiting replacement bulbs. |
| T-115 | VC | Fully functional | |
| T-213 | VC | Fully functional | |
| B-206 | SMART | Fully functional | |
| B-110 | VC | LCD projector bulbs need to be changed. Picture fuzzy. | Waiting for a tall ladder so that we can change bulbs. |
| B-101 | VC | Fully functional | |
| CA304 | VC/LAB | Fully functional | |
| CATS Lab | SMART | Fully functional | |
| T-216 | SMART | Fully functional | |
| N-214 | SMART | Fully functional | |
| N-201 | SMART | Fully functional | |
| SFC-222 | SMART | Fully functional & new wireless projector interface is installed and operational | |
| CELL | SMART | Fully functional | |
| MSC-200 | VC/SMART | Fully functional | |
| B-204W | LAB | Need longer VGA cable for projector | |
| B-204E | LAB | Need longer VGA cable for projector | |
| CA 101A | LAB | UPS overheating or overloaded and shuts down sometimes | Physical Plant is troubleshooting electric connections in room. |
| CA 101B | LAB | Fully functional | |
| CA 103 | LAB | Fully functional | |
| H-100 | LAB | Computers are older and should be replaced. |
|
| LIBRARY LAB | | Fully functional. Computers have Office 2007 | |
Wednesday, August 27, 2008
Internet Connection
Office of the CIO
August 27, 2008
Greeting University Community,
Please be aware that currently our internet connection is being utilized to its full capacity on both the St. Thomas and St. Croix campuses. Users may notice that websites will take longer to load and in some cases the connection may time out. Currently, ITS is working on a solution that will allow us to “turn up” and increase the University’s internet bandwidth capabilities in the near future.
We recognize the important role that the Internet plays in our daily operations at UVI, here is what you can do to help save on the use of the University’s bandwidth:
· Resist the urge to use our Internet connection to stream radio into your office
· Don’t watch streaming video on CNN or the Weather channel on line
· Avoid streaming or downloading video or software of any kind – if it is work related come in early and do it before 9am
· Avoid downloading or playing music online
· Above all -- put our students first and ask yourself before you use the Internet if it can wait or if it is more important than providing access to teaching and learning applications and to our students.
ITS will continue to monitor our Internet connections, and will provide updates on usage. Let’s see if we can get our utilization down in order to support our Vision 2012 mission; Effective use of technology.
ITS is also aware that Blackboard is running at very slow speeds when users are trying to access from St. Croix, St. Thomas off-campus and off-island locations. St. Thomas on-campus access to Blackboard is functional. ITS has made resolving this issue a priority. Please be assured that we are doing all we can to restore full access. We will continue to notify you of our progress.
If you have any questions or comments please contact our ITS service help desk at helpdesk@uvi.edu or call ext. 1466.
"Service is Key”
Cherie Wheatley
August 27, 2008
Greeting University Community,
Please be aware that currently our internet connection is being utilized to its full capacity on both the St. Thomas and St. Croix campuses. Users may notice that websites will take longer to load and in some cases the connection may time out. Currently, ITS is working on a solution that will allow us to “turn up” and increase the University’s internet bandwidth capabilities in the near future.
We recognize the important role that the Internet plays in our daily operations at UVI, here is what you can do to help save on the use of the University’s bandwidth:
· Resist the urge to use our Internet connection to stream radio into your office
· Don’t watch streaming video on CNN or the Weather channel on line
· Avoid streaming or downloading video or software of any kind – if it is work related come in early and do it before 9am
· Avoid downloading or playing music online
· Above all -- put our students first and ask yourself before you use the Internet if it can wait or if it is more important than providing access to teaching and learning applications and to our students.
ITS will continue to monitor our Internet connections, and will provide updates on usage. Let’s see if we can get our utilization down in order to support our Vision 2012 mission; Effective use of technology.
ITS is also aware that Blackboard is running at very slow speeds when users are trying to access from St. Croix, St. Thomas off-campus and off-island locations. St. Thomas on-campus access to Blackboard is functional. ITS has made resolving this issue a priority. Please be assured that we are doing all we can to restore full access. We will continue to notify you of our progress.
If you have any questions or comments please contact our ITS service help desk at helpdesk@uvi.edu or call ext. 1466.
"Service is Key”
Cherie Wheatley
Monday, August 25, 2008
Internet services
Good Day UVI,
Because of the overuse of our Internet bandwidth, services will remain slow. The best time to work on the Internet is in the mornings before 10. There is also a drop in the usage between noon and 1pm. By 11am service is likely to become sluggish.
Off campus access will have the same pattern, and depending on your internet service provider your attempt may timeout. Keep trying. We are moving to upgrade our Internet services as quickly as possible.
Tina M. Koopmans
Chief Information Officer
University of the Virgin Islands
Office (340) 693-1540 Cell (340) 642-8222
Internet Connection - Update
Access to Blackboard, Email, Banweb, and other UVI resources is currently available on both St. Croix and St. Thomas campuses. Although there are still problems with the Choice Communications connection, off-campus users are able to reach UVI resources through alternate Service Providers such as Sprint or AT&T.
Judith Rogers
Judith Rogers
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