Wednesday, September 23, 2009

ITS Update: Campus Wireless Projects

Greetings All,

This note is to inform you that the wireless networks on both campuses have been activated. These networks are secured, which means that you have to use your UVI network login and password to use the wireless on any wireless device. This includes handhelds or laptops. Please call the help desk if you have any problems or questions. ITS will be monitoring utilization and performance over the semester.

While we covered as much area as we could with the funding available, there may be some areas that we need to add receivers. If there are classroom areas that don’t have adequate coverage to meet curriculum needs, please make a request through your Dean. ITS will work with the Deans on priorities to add coverage when FY2010 monies become available. Although this project will add coverage to many office areas, it does not provide coverage to all office areas. If department heads would like to add coverage to their offices please contact the helpdesk and we can let you know what the cost would be and when installation can be scheduled.

The following buildings have coverage in the classrooms on St. Croix. Additional receivers were also added to the residence halls to provide coverage in the lower floors.
Agricultural Experiment Station (AES)
Evans Center
Great House
Modular Buildings
North West Wing
Nursing Division
Research and Extension Center
Residential Halls
Student Center/ Cafeteria

The following buildings have coverage in the classrooms on St. Thomas.
Business (Chase Auditorium)
Education
Nursing
Paiewonsky Library
Science and Math
Student Affairs/Rouppe House
Music Center
Reichhold Center for the Arts
Residence Halls
CA Building
CELL
Eastern Caribbean Center
Sport and Fitness

Humanities, Social Science and the Recreation Center are currently being installed. Please look for activation of these locations in the next few weeks.


Tina M. Koopmans
Chief Information Officer

Banner and Firefox

Banner and Firefox

Updating Firefox may affect the ability to run the Banner Application. Therefore, we recommend all Banner users, who connect using Firefox, to disable the automatic update option in order to avoid this issue.

This can be done by going to:
• Tools in the Menu bar
• Choose Options from the drop-down list
• Go to the Advanced tab, in the Update sub-tab in the Options window
• Uncheck the Firefox checkbox in the Automatic check list

If you have already updated Firefox and are having trouble accessing the Banner application, you will have to “downgrade” to Firefox version 3.0.12.

This can be done by going to:
• www.filehippo.com
• Type Firefox in the search box
• Click on the “Firefox…” result that is returned from the search
• In the right panel of the new page is a list of Firefox versions
• Click on Firefox 3.0.12 and then on the “Download Latest Version” hyperlink at the top of the list. This will download the 3.0.12 version.
• A window will appear asking if you would like to save the file – click on the Save file button.
• Click on the file after it has been downloaded and it will open a window to “Run” or “Cancel” the program – choose Run.
• Follow the prompts thereafter to complete the download. Be sure to UNCHECK the “Use Firefox as default browser button” if you only use Firefox for Banner.

Feel free to contact the I.T.S. Help Desk at X1466 if you have any questions about the steps above.

Thank you for your cooperation.