Technology Update for Monday, November 30, 2009
The St. Thomas campus telephone system has been rebooted successfully. The telephone and voicemail systems are fully operational. Thank you UVI for your cooperation and patience!
Tuesday, December 1, 2009
St. Thomas Telephone System will be taken offline at 4:00 pm today
Office of the CIO
November 30, 2009
Greetings University Community,
This email is to inform all users that, as a result of the power failure problem experienced in the ACC data center last week, the telephone servers on the St. Thomas campus must be rebooted in order to correct a technical issue with how the telephone servers are currently operating.
The reboot will take approximately 30 minutes. During the reboot, both phone systems and voicemail will not be operational on the St. Thomas campus.
Voicemail services will not be operational on the St. Croix campus but telephone services will be operational. The reboot is scheduled today at 4 pm.
If you have any questions regarding this communication please feel free to contact the helpdesk at ext. 1466 or email us at helpdesk@uvi.edu .
Information & Technology Services would like to thank the University community for their cooperation and patience.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
November 30, 2009
Greetings University Community,
This email is to inform all users that, as a result of the power failure problem experienced in the ACC data center last week, the telephone servers on the St. Thomas campus must be rebooted in order to correct a technical issue with how the telephone servers are currently operating.
The reboot will take approximately 30 minutes. During the reboot, both phone systems and voicemail will not be operational on the St. Thomas campus.
Voicemail services will not be operational on the St. Croix campus but telephone services will be operational. The reboot is scheduled today at 4 pm.
If you have any questions regarding this communication please feel free to contact the helpdesk at ext. 1466 or email us at helpdesk@uvi.edu .
Information & Technology Services would like to thank the University community for their cooperation and patience.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Holiday Protocol
Office of the CIO
November 25, 2009
Greeting ITS,
As a part of our holiday procedure, the email and voice mail greetings for the main ITS extensions will be updated with an out of office message reflecting that the University is closed for the Thanksgiving and Fortsberg Discovery Day Holiday.
The helpdesk voice and email will be monitored during the holiday. If a technology emergency occurs we will contact the appropriate technical support.
Erik will monitor the helpdesk email at 12:00 pm and 5:00 pm.
Brian will monitor the helpdesk voice at 12:00 pm and 5:00 pm.
Have a Happy Thanksgiving Holiday!
Cherie Wheatley
Office of the CIO
Manager, Technology Customer Service
November 25, 2009
Greeting ITS,
As a part of our holiday procedure, the email and voice mail greetings for the main ITS extensions will be updated with an out of office message reflecting that the University is closed for the Thanksgiving and Fortsberg Discovery Day Holiday.
The helpdesk voice and email will be monitored during the holiday. If a technology emergency occurs we will contact the appropriate technical support.
Erik will monitor the helpdesk email at 12:00 pm and 5:00 pm.
Brian will monitor the helpdesk voice at 12:00 pm and 5:00 pm.
Have a Happy Thanksgiving Holiday!
Cherie Wheatley
Office of the CIO
Manager, Technology Customer Service
Subscribe to:
Posts (Atom)