Office of the CIO
November 30, 2009
Greetings University Community,
This email is to inform all users that, as a result of the power failure problem experienced in the ACC data center last week, the telephone servers on the St. Thomas campus must be rebooted in order to correct a technical issue with how the telephone servers are currently operating.
The reboot will take approximately 30 minutes. During the reboot, both phone systems and voicemail will not be operational on the St. Thomas campus.
Voicemail services will not be operational on the St. Croix campus but telephone services will be operational. The reboot is scheduled today at 4 pm.
If you have any questions regarding this communication please feel free to contact the helpdesk at ext. 1466 or email us at helpdesk@uvi.edu .
Information & Technology Services would like to thank the University community for their cooperation and patience.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
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