Updated: Operating hours for IT & Libraries for December

Office of the CIO
December 8, 2009
Season’s Greetings and Happy Holidays to one and all!


Greetings University Community,

The purpose of this communication is to update the university community on the operation hours of the University Libraries & IT during the month of December.
The Libraries & IT will observe Intersession hours on Wednesday, December 16 and Friday, December 18, 2009. We will open at 8:00 am and will close at 4:30 pm.
The Libraries on both campuses will be closed to patrons on Thursday, December 17, 2009 for our annual ITS retreat. Helpdesk services will be available via ext. 1466 plus users can forward service request to helpdesk@uvi.edu. All system will be evaluated by technical support prior to our departure to ensure that all system are functioning correctly.
The Libraries will be closed during the University Christmas Recess beginning December 21, 2009 and will reopen on January 4, 2010.

Happy Holidays!

Update:Broadband Internet Connection is restored on ST. Croix Campus

Technology Update for December 5, 2009 9:36 pm

This update is to let you know that Internet Service is now restored on the St. Croix campus.

Thank you.

Broadband Internet Connection Not Working on ST. Croix Campus

Office of the CIO

December 5, 2009

Technology Update:


The St Croix campus is still experiencing problems with connecting to the Internet. The ITS Network Technicians have been calling and emailing Broadband VI all day concerning St. Croix campus users inability to connect to the Internet. The ITS Network staff will continue to try to reach Broadband VI in its attempt to resolve this service failure.

The following services are currently operational from on St. Croix campus:

Outlook Exchange Email
Blackboard
Banweb
Videoconferencing

Thank you for your patience and we will continue to update you as more information becomes available.




Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service