Tuesday, March 20, 2012

RE: Internet Service

Good Morning,

Service has returned…however we anticipate the service may go up and down. We believe that there are power problems at Blue Mountain. This caused the service interruption last week as well.

We will let you know if we lose service for more than 30 minutes. Otherwise, please be patient.

Tina

Internet Service

Greetings UVI,

Internet service is currently unavailable from St. Croix. We have contacted the vendor to resolve the situation.

Although we have the option to reconnect CHOICE, we know that it disrupts videoconferencing because of the packet loss. Therefore we are going to leave the connection down for now so that video-conference classes and meetings can continue. We will review the status of both our Internet providers at noon.

The connection to St. John and St. Croix and St. Thomas is still operating but there is not access to the Internet.

Tina

Monday, March 19, 2012

Week of March 19: IMPORTANT: Update on Email Change #6

Good Morning UVI,

First let me thank all of you that responded last week. We have many appointments scheduled for this week, by the end of the week nearly 400 accounts will be converted. We also have over 125 of you still to hear from.

We received some input from you all on when to cutover to the new email. As you recall this will take about 48 hours to complete and none of us will received email during that time. The responder responders voted for either this weekend (March 23-25), or Easter break. (April 5-8).

This is what the dates would mean:

If we did a cutover starting Friday night (five days from now), anyone who is not converted would have to use the web interface at outlook.uvi.edu until a time is scheduled to move their mail and add their new accounts to desktops and mobile devices. They would still have access to their new mail in the cloud and their old mail on the server (as long as the server remains available). Those of us who are converter would simply start using our accounts and abandoned the server accounts.

If we choose Easter Break, those folks that have not responded would have another two weeks to convert their accounts, and then anyone not converted would have to use the web interface at outlook.uvi.edu until a time is scheduled to move their mail and add their new accounts to desktops and mobile devices.

Our biggest risk continues to be the fragility of the server.

Please let me know what you think is the best approach for the University.
Tina






From: Tina Koopmans [mailto:tkoopma@uvi.edu]
Sent: Thursday, March 15, 2012 1:47 PM
To: ALL
Subject: Later that Samw Week: IMPORTANT: Update on Email Change #5

Greetings UVI,

If you have not had your mailbox converted please respond to this email with a time you can be available to convert your mailbox.

If you want us to move you automatically and tell you about it later, we can do that too. Just reply “permission granted”.

If you want to wait until after the cutover to move your mail, reply “Decided to wait”. The mail will be on the exchange server until it fails or is taken offline.

The conversion will not impact your ability to get mail, we simply take copies of it to put on the new server in the cloud.

Hoping to year from you soon both on your date for conversion and your choice for a cut over date.
Tina