Good Day UVI,
Please take just a few minutes to complete the following ITS 2010 Customer Service Survey. You must click on the link to launch the survey.
http://www.formdesk.com/UVI/ITSCustomerServiceSatisfactionSurvey2010
The information gathered in this survey will be utilized to implement new policies and procedures for improved ITS customer service to the UVI community. The approximate time to complete the survey is three minutes. Feedback from our most valued customers, the students, faculty and staff of the university, is the essential ingredient that will provide information that will be used to improve services.
Please help us meet your needs. Take three minutes, right now, to fill out this short survey. Tell us about your perceptions of Information and Technology Services. We appreciate and will use your feedback to improve services.
Thank you very much for your participation. Your comments will be anonymous unless you wish to provide your name or email.
"Service is Key"
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Thursday, April 1, 2010
Wednesday, March 31, 2010
Second Notice: Libraries Closed for Easter Recess
SECOND NOTICE:
Office of the CIO
March 26, 2010
Greeting University Community and Happy Easter,
Please be informed that both Libraries of the University of the Virgin Islands will observe Easter Recess beginning Friday, April 2, 2010 to Sunday, April 4, 2010. We will reopen on Monday, April 5, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID key cards.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at any time by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Have a Happy Easter Holiday.
“Service is key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Office of the CIO
March 26, 2010
Greeting University Community and Happy Easter,
Please be informed that both Libraries of the University of the Virgin Islands will observe Easter Recess beginning Friday, April 2, 2010 to Sunday, April 4, 2010. We will reopen on Monday, April 5, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID key cards.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at any time by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Have a Happy Easter Holiday.
“Service is key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
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