Wednesday, June 15, 2011

TECHNOLOGY UPDATE: Sprint Long Distance Services is now Working

Technology Update for June 15, 2011

Greetings UVI Community,
Please note that long distance services has been restored to campus. If you have any questions please let us know at helpdesk@uvi.edu.

Tuesday, June 14, 2011

Sprint Long Distance is Not Working Territory Wide

Greetings UVI Community,

This message is to inform all users that our long distance service provider Sprint just informed UVI that they are currently experiencing technical difficulties. Sprint long distance services are currently unavailable territory wide. Therefore, users on or off campus cannot complete long distance calls at this time.
Sprint was unable to give us a timeframe of when long distance services will be restored to the territory. However, as soon as Sprint provides UVI with additional information as to the status of long distance service we will update the University Community.
In the meantime users can access toll free numbers from campus or complete long distance calls by using their cell phones.
ITS apologize for any inconveniences this may cause.

“Service is Key”

Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service