Wednesday, April 20, 2011

Reminder to complete your ITS Annual Customer Satisfaction Survey 2011

Good Day UVI,


Please take just a few minutes to complete the following customer service survey. You must right click to launch the survey.

http://www.formdesk.com/UVI/ITSCustomerServiceSatisfactionSurvey2011

The information gathered in this survey will be utilized to implement new policies and procedures for improved ITS customer service. The approximate time to complete the survey is three minutes. Your feedback is the essential ingredient that will provide information that will be used to improve services to our most valued customers, the students, faculty and staff of UVI.

Please help us meet your needs. Take three minutes, right now, to fill out this short survey. Tell us about your perceptions of Information and Technology Services. We appreciate and will use your feedback to improve services.

Thank you very much for your participation. Your comments will be anonymous unless you wish to provide your name or email. If you have any concerns please contact the helpdesk at helpdesk@uvi.edu.


“Service is Key

Technology Update: Banweb now functional

Greeting UVI community,

This technology update is to inform all users that banweb is currently functional. However, if you experience any issues with accesses banweb please contact the helpdesk via e-mail at helpdesk@uvi.edu.

Service is Key
Customer Service Manager
Cherie Wheatley
________________________________________

BANWEB

Attention all BANWEB users,

This email serves to inform all users that we are currently experiencing technical difficulties with loggin into BANWEB. Technicians are aware of this issue and are working to resolve. We apologize for this inconvenience and will keep you updated on progress made. Thank You.

Tuesday, April 19, 2011

Reminder to complete your ITS Annual Customer Satisfaction Survey 2011

Good Day UVI,


Please take just a few minutes to complete the following customer service survey. You must right click to launch the survey.

http://www.formdesk.com/UVI/ITSCustomerServiceSatisfactionSurvey2011

The information gathered in this survey will be utilized to implement new policies and procedures for improved ITS customer service. The approximate time to complete the survey is three minutes. Your feedback is the essential ingredient that will provide information that will be used to improve services to our most valued customers, the students, faculty and staff of UVI.

Please help us meet your needs. Take three minutes, right now, to fill out this short survey. Tell us about your perceptions of Information and Technology Services. We appreciate and will use your feedback to improve services.

Thank you very much for your participation. Your comments will be anonymous unless you wish to provide your name or email. If you have any concerns please contact the helpdesk at helpdesk@uvi.edu.


“Service is Key