Thursday, August 13, 2009

Banner Problems: Resolved

UPDATE:

All Banner issues have been resolved. If you experience additional problems with Banner please call our helpdesk at ext. 1466 or email to helpdesk@uvi.edu . Thank you for your patience.

Banner Problems

Office of the CIO

August 12, 2009

Greetings UVI Community,

We are currently experiencing technical difficulties with Banner. The Banner group is aware of the problem and is currently working on resolving the issue. We will provide another update as soon as one becomes available.

Information & Technology Services apologize for any inconvenience this problem may cause.



Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service

Monday, August 10, 2009

Audix problems over the weekend

Office of the CIO

August 10, 2009


Greetings UVI Community,

This communication is to inform all users that Audix our voice mail system experienced a system failure over the weekend. The ITS technical support team was able to restore the system.

If users experience any problems with Audix please report problems to our ITS helpdesk you may call ext. 1466 or email us to helpdesk@uvi.edu. Thank you.

“Service is Key”


Cherie Wheatley
Office of the CIO