Banner and Firefox

Banner and Firefox

Updating Firefox may affect the ability to run the Banner Application. Therefore, we recommend all Banner users, who connect using Firefox, to disable the automatic update option in order to avoid this issue.

This can be done by going to:
• Tools in the Menu bar
• Choose Options from the drop-down list
• Go to the Advanced tab, in the Update sub-tab in the Options window
• Uncheck the Firefox checkbox in the Automatic check list

If you have already updated Firefox and are having trouble accessing the Banner application, you will have to “downgrade” to Firefox version 3.0.12.

This can be done by going to:
• www.filehippo.com
• Type Firefox in the search box
• Click on the “Firefox…” result that is returned from the search
• In the right panel of the new page is a list of Firefox versions
• Click on Firefox 3.0.12 and then on the “Download Latest Version” hyperlink at the top of the list. This will download the 3.0.12 version.
• A window will appear asking if you would like to save the file – click on the Save file button.
• Click on the file after it has been downloaded and it will open a window to “Run” or “Cancel” the program – choose Run.
• Follow the prompts thereafter to complete the download. Be sure to UNCHECK the “Use Firefox as default browser button” if you only use Firefox for Banner.

Feel free to contact the I.T.S. Help Desk at X1466 if you have any questions about the steps above.

Thank you for your cooperation.