Monday, October 20, 2008

ITS Update, October 20th, 2008

Office of the CIO


Greetings,


This is an Information and Technology update for October 20, 2008. Libraries on both the St. Croix and St. Thomas campus are in full operation today and open to the general public.

Restoring telephone and microwave services to the St. Croix campus continues to be a challenge for Information and Technology Services.

Currently, the telephone system will not turn on and users on St. Croix have no access to telephone services. Avaya, the proprietary vendor for the telephone system, is scheduled to be on the St. Croix campus this afternoon. The objective is to restore telephone service to the campus. Presently, an emergency telephone line has been connected in the Security office 340.778.4701 for access in and out the campus.

ITS technicians have determined that the inter-island microwave is experiencing several points of failure. ITS technicians will continue efforts to restore the inter-island microwave link.

At the present time the St. Croix campus can access the following technology resources:

Exchange.uvi.edu
Blackboard.uvi.edu
Banweb.uvi.edu
Faculty.uvi.edu

St. Croix users please be aware that because of the unstable technology environment these services may be intermittent.


If you have any questions please contact our ITS help desk at 693-1466. Thank you for your patience as we work through this recovery period.


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