Re: FIRST ALL MESSAGE TO LIVE USERS

Good Afternoon All,

The final migration process are being completed.

First thing in the morning, the Blackboard server will be restarted to activate the delivery of mail from BB to the live accounts. Instructors should test this accordingly.

A Group called LIVEALL has been created to send to everyone, however we have several stragglers out there that are still using their EXCHANGE (On premise) email accounts that have slowed the process of making additional groups. We will update you in the morning on this progress.

It appears that most users have been able to access their email accounts either from their desk tops or from the portal. We have a few password challenges and are working to move any mail or appointments that were left behind. Please continue to call the help desk with these issues we are addressing them as they come in.



From: Tina Koopmans
Date: Mon, 9 Apr 2012 12:39:26 -0400
To: LiveAll
Subject: FIRST ALL MESSAGE TO LIVE USERS

Welcome All,


This email was sent to your cloud account. If you received this email, then things are working as expected. If you also received a copy of the email listed at the bottom (SUBJECT: Move to the CLOUD), it is OK too.



This is a reminder that you should all be using your new accounts to send and receive email. This can be accessed through the OUTLOOK profile or account set up for you during the migration OR simply by going to the mycampus.uvi.edu portal and logging in and selecting the LIVE button. Your single sign in works so you can use the same login and password that you use for everything else.

You should not be sending or receiving emails in your OLD account. For those of you who are...recipients may not receive them. Hint that you may be on the old system: 1. you have not received email from OUTSIDE 2. You don't know what I am talking about.

There are a few items to complete today:

1. Groups like ALL, STXUSERS, etc. will be activated
2. Changes will occur to point blackboard and banner OUTBOUND messages to the new accounts

Later in the week:
3. firstname.lastname@live.uvi.edu aliases will be activated. tkoopma@live.uvi.edu; tkoopma@uvi.eduand tina.koopmans@uvi.edu are already activated
4. Scheduled appointments to assist you in moving any gap emails to your new account. This can dragged and dropped into your new account, but we are also glad to assist.

Please let me know if you have any difficulties or questions.
Tina


COPY OF MESSAGE SENT TO YOUR OLD EMAIL BOX:
SUBJECT: Move to the CLOUD

Good Morning UVI,

You will hear more from me this afternoon, however this email is being sent to remind you that you will not receive outside email in your old email account. If you are not receiving mail from the outside…then you have not started using your CLOUD account.

Please do that right now.

I’ll check back with you in a few hours….please make the change NOW. That means when you log into 2007 Outlook you must selectyour new account profile. I know you all tested it last week as requested. In Outlook 2010, simply select the live.uvi.edu account from your choices.

Thanks for your help. Those of you that have made thismove, thank you for your help.