MOVE TO THE CLOUD FAQ

Good Afternoon All,

This email is being sent to all CLOUD USERS.

Blackboard is sending and receiving emails to the CLOUD.

Distribution lists are being added to LIVE with the same permissions and access that were in the old system. Be patient and they will all appear.

It appears that most people are getting into there new mailbox. The easiest way is through the mycampus.uvi.edu portal. Login and click on the LIVE button.

All new email from the outside is going into the new CLOUD email boxes. You may still receive internal email in your old email box because some of our colleagues are still using the old email boxes. Provide them guidance and support. Tell them to use their new boxes.

There is a need for some to access both email accounts until all calendars and folders are updated. Call the help desk if you have a gap in your email in your new box. We will assist you and enable you to only have to access the new box.

If you see messages that your folders are updating or syncing or pending, simply wait until it is finished. If it takes a long time it is because you must move every email that you decided to save into the cloud.

If you have DELEGATES for accessing your calendars in the old system, you must add those delegates in the new system so they can access your new calendar.

Stay diligent, it is all working out like it is suppose to. Reply if you have questions.
Tina