Friday, October 7, 2011

RE: Innovative still working on restoring telephone service to the campus

UPDATE AS OF October 7, 2011
Innovative indicated this morning, that crews are still working on the damage T1 circuit which have to be spliced in more than one location in order to restore Innovative telephone service to the Albert Sheen St. Croix Campus. Innovative did not give a time frame as to when full service will be restored on campus. ITS will keep all abreast on the progress of this service ticket.
Users are encouraged to work with their St. Thomas office counterparts who can assist with transferring outside calls to your station. The St. Thomas office would initiate the call then transfer it back to the four digit extension on the St. Croix campus. If you need assistance with this please contact the helpdesk at ext. 1466 press 3 to speak to a call center agent.
Thank you for your continued patience!

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