Greetings UVI,
Please be advised that the networking staff has been able to isolate the problem with the St. Croix videoconferencing connection. Work is underway to repair the problem and we anticipate having it resolved before evening classes begin.
We have determined that one of the eight aggregate T1 lines that carries data between the islands is failing. The networking staff is working to determine which T1 line is having the problem and what needs to be done to eliminate the problem. This process is currently underway.
We will notify you immediately if any difficulties arise and I will send another email when the issue has been resolved.
Tina M. Koopmans
Chief Information Officer
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