Wednesday, September 2, 2009

Tuesday Update: Temporary Procedures for Coverage

Greetings All,

This message is to let you know that the voicemail equipment has arrived as expected in PR. The technicians from Envision have already started the programming of our system. The installer and the programmed equipment will arrive in St. Thomas at approximately 4pm on Wednesday (tomorrow) and the installation will begin.

We anticipate that the equipment installation will be completed during the day on Thursday so that individuals will be able to set up their voicemail boxes before the holiday weekend. Please plan that into your schedule.

We would also like to thank security on both campuses for their continued help. Apparently our callers have discovered that on our auto-attendant system if they press 0 for an emergency they can also have security transfer them to non-listed extensions. We thank security for their patience in dealing with these persistent customers and pledge to resolve these issues by Friday.

Everyone have a great day.

Tina M. Koopmans
Chief Information Officer

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