Technology Update

Good Day. The following information is provided to ensure your continued access to technology resources. 1. Microwave Repairs - The inter-island microwave will be undergoing maintenance repairs April 25th - 28th. Services will run over the Internet until the replacement is complete. Four-digit dialing between campuses will not be possible during this time. You may also notice reduced quality with videoconferenced events over the weekend. Services will be restored by Sunday evening. 2. Passwords - As you prepare to close out the Spring 2013 semester, remember to update your passwords. At minimum, set up your security questions/answers in the portal (http://mycampus.uvi.edu) Control Panel, My Account, then Update Password Reset Questions. With these questions/answers, you can reset your password yourself. In the absence of this, you will have to provide ID at the ITS Helpdesk in order to get your password reset. 3. Banner Upgrades - In order to simplify your access to Banner, that application is now accessible via the portal. Remember, your Banner username is not the same as any other system on campus. You will still have to separately enter the appropriate username and password for this application but adding Banner to the portal simplifies your access to it, ensuring changes to the servers, urls, etc., will be truly seamless to you. Just log into the portal and click on the icon representing Banner. Remember, log all technology issues with the ITS Helpdesk via email to helpdesk@uvi.edu or telephone call to 693-1466. Thank you. Sharlene Harris