Office of the CIO
September 22, 2010
Greetings University Community,
Technology Update: On the conclusion of the microwave project.
The microwave tower crew will be onsite, between St. Thomas and St. Croix starting today to complete the final punch list tasks of the microwave project.
• Removal of the old system
• Configuring of the new system for system redundancy
A maintenance window has been scheduled for today during the hours of 8 am to 12 pm when there are the fewest VC classes/meetings. Please note that the tower crew cannot climb the towers after dark and the most VC classes are in the evening and after 5:30 pm.
During the maintenance window, the inter-island communication system may be intermittent. The Data Tunnel will remain operational so VC and data will work but the 4 digit dial and voicemail for St. Croix users will not be operational.
• Users on St. Croix campus can access the St. Thomas campus by dialing 693 and the 4 digit extension of the person you are trying to call.
• Users on the St. Thomas campus can access the St. Croix campus by dialing 692 the 4 digit extension of the person you are trying to call.
• To access Audix from the St. Croix campus, dial 693-1599 and login to Audix as usual.
Information and Technology Service apologizes for any inconveniences this outage may have caused. Thank you in advance for your patience as we work through this issue.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
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