Office of the CIO
July 22, 2010
Greetings UVI Community,
Please be informed that internet services are still intermittent on St. Croix campus connecting speeds are slow. Please be patience and if you need the assistance of the helpdesk please call us at ext. 1466 or email helpdesk helpdesk@uvi.edu.
All services can also be accessed outside the St. Croix campus by using a working internet connection. Use the following internet addresses below to connect:
Blackboard.uvi.edu
Banweb.uvi.edu
Exchange.uvi.edu
Our ISP (Internet Service Provider) did sustain tremendous damage to their equipment as a result of the inclement weather conditions over the last week. They are currently attempting to repair/replace equipment as we speak. Unfortunately, at this time I cannot give a timeframe for the completion of this work.
Also, due to the inclement weather the installation of the replacement microwave system has to be postponed a couple of days. The St. Thomas campus can be accessed by dialing 693-XXXX and the extension of the person. Please keep in mind that the voice mail services is not available on the St. Croix campus and new voice message will not be recorded. Voice mail and four digital will be restored once the replacement microwave is operational.
ITS will provide another update on the status of our Services as well as provide another completion date for the final installation of the replacement microwave system.
If you have any questions please contact the helpdesk at 693-1466 or email at helpdesk@uvi.edu.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
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