Thursday, March 19, 2009

Update:Choice has email delivery problems with ViAccess/ Islands.vi domains

Please note that the information provided below is only directed to persons using Choice Communications as their OFF CAMPUS internet service provider (ISP) and are using their email service to communicate with persons that have a uvi.edu email address. ITS is continuing its efforts to assist Choice Communication with resolving their issue.


Office of the CIO

March 19, 2009

Greetings Colleagues,

Please be advised, Choice Communications is experiencing problems with email addresses using the choice.vi, viaccess.net, or islands.vi domains. Emails to and from the uvi.edu domain to the Choice listed domains are returned to the sender as undeliverable. Information & Technology Services is aware of the problem and is working with Choice Communications to resolve this issue. An update on the status of this issue will be provided by 3:00 pm today.

If you have any questions regarding this technology update, please feel free to contact the ITS help desk with your concerns at helpdesk@uvi.edu.

Thank you.

“Service is key”


Cherie Wheatley

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