Office of the CIO
July 16, 2009
Greetings University Community,
This announcement is to inform all University users that Information & Technology Services will be performing an equipment upgrade to the St. Croix network on Sunday, July 19, 2009 starting at 8:00 am to 10:00 am.
During this maintenance period all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, and e-mail, on the St. Croix campus will be operational. However, there will be no access to the internet.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Office of the CIO
Thursday, July 16, 2009
Wednesday, July 1, 2009
Inter-island microwave system testing in progress
July 1, 2009
Greetings Colleagues,
This message is to inform the UVI community that the testing of the inter-island microwave system will continue over the next couple of days until Friday. Users on the St. Croix campus may experience intermittent service interruptions during the testing of the system.
During this testing period the following services will be affected if you are on campus.
• Video conferencing services between islands will not be accessible.
• 4 digit dialing between St. Thomas and ST. Croix campus but users can access either campus by dialing 693 or 692 and the 4 digit extension of the person you are trying to call.
• To access Audix from the St. Croix campus, dial 693-1599 and login to Audix as usual.
• E-mail Services to the St. Croix campus can be obtained through exchange.uvi.edu
• Users on the St. Croix campus can still access Blackboard, BanWEb, and Banner
Information and Technology Service apologizes for any inconveniences this may cause. Thank you in advance for your patience.
Cherie Wheatley
Office of the CIO
Greetings Colleagues,
This message is to inform the UVI community that the testing of the inter-island microwave system will continue over the next couple of days until Friday. Users on the St. Croix campus may experience intermittent service interruptions during the testing of the system.
During this testing period the following services will be affected if you are on campus.
• Video conferencing services between islands will not be accessible.
• 4 digit dialing between St. Thomas and ST. Croix campus but users can access either campus by dialing 693 or 692 and the 4 digit extension of the person you are trying to call.
• To access Audix from the St. Croix campus, dial 693-1599 and login to Audix as usual.
• E-mail Services to the St. Croix campus can be obtained through exchange.uvi.edu
• Users on the St. Croix campus can still access Blackboard, BanWEb, and Banner
Information and Technology Service apologizes for any inconveniences this may cause. Thank you in advance for your patience.
Cherie Wheatley
Office of the CIO
Tuesday, June 30, 2009
Microwave testing today 5:00 pm to 5:30 pm
Office of the CIO
June 30, 2009
Greetings Colleagues,
This message is to inform the UVI community, that ITS has to take our inter-island microwave link down to test the T1 paths from Crown Mountain to Mt Welcome beginning at 5:00 pm to 5:30 pm today Tuesday, June 30, 2009.
ITS consulted with the Registers Office to choose the best window of time when VC classes were not scheduled to perform this maintenance.
During this testing period the following services will not be available.
• Video conferencing services between islands will not be accessible.
• 4 digit dialing between St. Thomas and St. Croix campus but users can access either campus by dialing 693 or 692 and the 4 digit extension of the person you are trying to call.
• To access Audix from the St. Croix campus, dial 693-1599 and login to Audix as usual.
• E-mail Services to the St. Croix campus can be obtained through exchange.uvi.edu
• Users on the St. Croix campus can still access Blackboard, BanWEb, and Banner
Information and Technology Service apologizes for any inconveniences this outage may cause. Thank you in advance for your patience.
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
June 30, 2009
Greetings Colleagues,
This message is to inform the UVI community, that ITS has to take our inter-island microwave link down to test the T1 paths from Crown Mountain to Mt Welcome beginning at 5:00 pm to 5:30 pm today Tuesday, June 30, 2009.
ITS consulted with the Registers Office to choose the best window of time when VC classes were not scheduled to perform this maintenance.
During this testing period the following services will not be available.
• Video conferencing services between islands will not be accessible.
• 4 digit dialing between St. Thomas and St. Croix campus but users can access either campus by dialing 693 or 692 and the 4 digit extension of the person you are trying to call.
• To access Audix from the St. Croix campus, dial 693-1599 and login to Audix as usual.
• E-mail Services to the St. Croix campus can be obtained through exchange.uvi.edu
• Users on the St. Croix campus can still access Blackboard, BanWEb, and Banner
Information and Technology Service apologizes for any inconveniences this outage may cause. Thank you in advance for your patience.
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Reminder: Intersession hours on Thursday/Holiday Announcement
Office of the CIO
June 22, 2009
Greetings University Community,
This message is a reminder that the Libraries on both campuses will be closed, Thursday, July 2, 2009 thru Saturday, July 4, 2009 in observance of the VI Emancipation Day and Independence Day Holidays. The Libraries will resume regular hours on Sunday, July 5, 2009 at 1:00 p.m.
In an effort to maintain technology services to students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
Students will be able to utilize designated labs between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
June 22, 2009
Greetings University Community,
This message is a reminder that the Libraries on both campuses will be closed, Thursday, July 2, 2009 thru Saturday, July 4, 2009 in observance of the VI Emancipation Day and Independence Day Holidays. The Libraries will resume regular hours on Sunday, July 5, 2009 at 1:00 p.m.
In an effort to maintain technology services to students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
Students will be able to utilize designated labs between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Thursday, June 25, 2009
St. Croix network maintenance tonight June 25, 2009 at 8:00pm to 10:00pm
Office of the CIO
June 25, 2009
Greetings University Community,
This announcement is to inform all University users that Information & Technology Services will continue maintenance in order to upgrade the St. Croix network. This work will take place tonight Thursday, June 25, 2009 starting at 8:00 pm to 10:00 pm.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Manager, Technology Customer Service
University of the Virgin Islands
June 25, 2009
Greetings University Community,
This announcement is to inform all University users that Information & Technology Services will continue maintenance in order to upgrade the St. Croix network. This work will take place tonight Thursday, June 25, 2009 starting at 8:00 pm to 10:00 pm.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Manager, Technology Customer Service
University of the Virgin Islands
Tuesday, June 23, 2009
Intersession hours on Thursday/Holiday Announcement
Office of the CIO
June 22, 2009
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closing at 6:00 pm on Thursday, June 25, 2009 in observance of the intersession day and will resume regular hours on Friday, June 26, 2009 at 8:00 am.
Students will be able to utilize designated labs between the hours of 6:00 PM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
VI Emancipation Day and Independence Day Holidays
The Libraries on both campuses will be closed, Thursday, July 2, 2009 thru Saturday, July 4, 2009 in observance of the VI Emancipation Day and Independence Day Holidays. The Libraries will resume regular hours on Sunday, July 5, 2009 at 1:00 p.m.
In an effort to maintain technology services to students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
Students will be able to utilize designated labs between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
June 22, 2009
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closing at 6:00 pm on Thursday, June 25, 2009 in observance of the intersession day and will resume regular hours on Friday, June 26, 2009 at 8:00 am.
Students will be able to utilize designated labs between the hours of 6:00 PM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
VI Emancipation Day and Independence Day Holidays
The Libraries on both campuses will be closed, Thursday, July 2, 2009 thru Saturday, July 4, 2009 in observance of the VI Emancipation Day and Independence Day Holidays. The Libraries will resume regular hours on Sunday, July 5, 2009 at 1:00 p.m.
In an effort to maintain technology services to students during the Holiday, both campuses will observe the following schedule for student lab access.
Lab Access:
Students will be able to utilize designated labs between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Blackboard is now 100% functional
Office of the CIO
June 22, 2009
Greetings University Community,
This message is to inform you that the Java script errors we were experiencing with Blackboard have been addressed. Blackboard is now 100% functional. We will monitor the Blackboard application throughout the day to ensure it stays functional.
Sorry for the inconvenience. If you have any questions, please feel free to contact our ITS helpdesk at helpdesk@uvi.edu or call us at ext. 1466.
RDShells
Manager - Learning Resources & Student Technology Services
June 22, 2009
Greetings University Community,
This message is to inform you that the Java script errors we were experiencing with Blackboard have been addressed. Blackboard is now 100% functional. We will monitor the Blackboard application throughout the day to ensure it stays functional.
Sorry for the inconvenience. If you have any questions, please feel free to contact our ITS helpdesk at helpdesk@uvi.edu or call us at ext. 1466.
RDShells
Manager - Learning Resources & Student Technology Services
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