Friday, May 7, 2010

Internet services

Good Day UVI,

CHOICE has been able to restore internet services to the St. Thomas Campus. We will continue to monitor the connection for interruptions to ensure that the service remains constant.

Thanks for your patience and have a great day.


May 7, 2010


Good Day UVI,
Our internet services have been restored. The technicians from Choice indicated that weather conditions have improved and services are back to normal.

Thanks for your patience. Again, if you have any questions or other technology concerns, please don’t hesitate to contact the HelpDesk at ext. 1466.

Regards,

RD Shells, Manager
Learning Resources & Student Technology Services
University of the Virgin Islands

Internet services

May 7, 2010


Good Day UVI,
We are currently experiencing difficulty with our internet service. Our service provider has been contacted and their preliminary assessment is the signal is being blocked by fog. We will continue to communicate with Choice and hope to have services resumed later today.

We ask your continued patience and apologize for the inconvenience. If you have any questions or other technology concerns, please don’t hesitate to contact the HelpDesk at ext. 1466.

Regards,

RD Shells, Manager
Learning Resources & Student Technology Services

Monday, May 3, 2010

Banner Upgrade Completed

Office of the CIO

May 2, 2010


Greetings Colleagues,

ITS wishes to thank the UVI community for its patience during the Banner release 7 to 8 upgrade this past Carnival weekend. The upgrade went smoothly. We are currently running Banner 8.2 in all modules.

Users will notice some differences in Banner 8 some small, some large. One notable difference is in the self services feature, students will notice the student and financial aid tabs are now separate.

The ITS/EDUS staff worked throughout the weekend to ensure the database was up and ready for Monday morning. ITS would like to thank all departments that worked in their modules on Saturday and/or Sunday to validate the upgrade. Thank you for putting in this time during the biggest cultural event in the VI!

Please report any issues experienced with Banner/BanWeb to the ITS helpdesk at x1466



Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service