7:00 PM TECHNOLOGY UPDATE:
The telephone system on St. Croix has been repaired and is fully operational. Thanks to the St. Croix ITS technicians, Derval and Elroy and Envision Technologies for all their hard work and diligence.
If you have any concerns, please contact the helpdesk at helpdesk@uvi.edu or call ext. 1466.
With regard,
Kelly Harrigan
ENS Manager
Saturday, November 13, 2010
UPDATE: Telephone system on the St. Croix campus sustained equipment damage as a result of a power failure
3:00 PM TECHNOLOGY UPDATE:
Replacement telephone equipment has landed on St. Croix . St. Croix campus technical staff is headed to Customs attempting to clear equipment through Customs today. Installation of equipment will commence today if equipment is cleared by Customs. ITS will work diligently to restore service this evening if all goes as planned .
If you have any concerns, please contact the helpdesk at helpdesk@uvi.edu or call ext. 1466.
ITS apologizes for any inconvenience this service outage may cause.
Replacement telephone equipment has landed on St. Croix . St. Croix campus technical staff is headed to Customs attempting to clear equipment through Customs today. Installation of equipment will commence today if equipment is cleared by Customs. ITS will work diligently to restore service this evening if all goes as planned .
If you have any concerns, please contact the helpdesk at helpdesk@uvi.edu or call ext. 1466.
ITS apologizes for any inconvenience this service outage may cause.
Friday, November 12, 2010
Telephone system on the St. Croix campus sustained equipment damage as a result of a power failure
Office of the CIO
November 12, 2010
Technology Update for November 12, 2010
Greetings to All,
This email is to let you know that the telephone system on the St. Croix campus sustained equipment damage as a result of a power failure experienced on Wednesday during the heavy rains.
Users on St. Croix campus will not be able to complete internal or external calls. In addition, users on the St. Thomas will not be able to complete calls to the St. Croix campus.
Replacement telephone equipment should arrive on St. Croix today if weather conditions permit. Once Customs is cleared, installation of replacement equipment will commence.
We will provide another update by 3:00 pm today.
All uvi.edu (Blackboard, BanWeb, etc) and Internet services are functioning on the St. Croix Campus.
ITS apologizes for any inconvenience this service outage may cause.
November 12, 2010
Technology Update for November 12, 2010
Greetings to All,
This email is to let you know that the telephone system on the St. Croix campus sustained equipment damage as a result of a power failure experienced on Wednesday during the heavy rains.
Users on St. Croix campus will not be able to complete internal or external calls. In addition, users on the St. Thomas will not be able to complete calls to the St. Croix campus.
Replacement telephone equipment should arrive on St. Croix today if weather conditions permit. Once Customs is cleared, installation of replacement equipment will commence.
We will provide another update by 3:00 pm today.
All uvi.edu (Blackboard, BanWeb, etc) and Internet services are functioning on the St. Croix Campus.
ITS apologizes for any inconvenience this service outage may cause.
Wednesday, November 10, 2010
Groups can conduct polling through UVI’s portal
Office of the CIO
November 9, 2010
Did you know that groups can conduct polling or voting through UVI’s portal at https://mycampus.uvi.edu ?
The portal can be used to poll specific groups, or host elections. Faculty votes, student government or staff council voting all can be done using the portal…….
The poll is created by the administrator of a community (e.g. students, staff or administrators) If a vote is required by the entire university community (for example to choose the date of a party), then the poll is created by the portal administrator.
For more information on the portal you can forward your questions to our portal administrator through the helpdesk.
“Service is Key”
November 9, 2010
Did you know that groups can conduct polling or voting through UVI’s portal at https://mycampus.uvi.edu ?
The portal can be used to poll specific groups, or host elections. Faculty votes, student government or staff council voting all can be done using the portal…….
The poll is created by the administrator of a community (e.g. students, staff or administrators) If a vote is required by the entire university community (for example to choose the date of a party), then the poll is created by the portal administrator.
For more information on the portal you can forward your questions to our portal administrator through the helpdesk.
“Service is Key”
RE: Connection Problems with VC
UPDATE:
Greetings UVI Community,
The VC connection issue has been resolved and classes on both campuses are now connected. Thank you for your patience.
"Service is Key"
Greetings UVI Community,
The VC connection issue has been resolved and classes on both campuses are now connected. Thank you for your patience.
"Service is Key"
Connection Problems with VC
Greetings UVI Community,
This email is to let you know we are currently experiencing connection problems with our VC rooms between both campuses. Currently staff is trouble shooting the problem and attempting to repair.
We will forward another email as soon as more information is available
This email is to let you know we are currently experiencing connection problems with our VC rooms between both campuses. Currently staff is trouble shooting the problem and attempting to repair.
We will forward another email as soon as more information is available
Second Notice: UVI Libraries will be closed in observance of the Veterans Day Holiday
Second Notice:
Office of the CIO
November 4, 2010
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday, November 11, 2010. Regular hours will resume on Friday, November 12, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access on Wednesday, November 11, 2010.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID cards with the magnetic strip.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Office of the CIO
November 4, 2010
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday, November 11, 2010. Regular hours will resume on Friday, November 12, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access on Wednesday, November 11, 2010.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID cards with the magnetic strip.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
Tuesday, November 9, 2010
UPDATE: Technology issues resolved on ST. Croix
Technology Update for November 8, 2010
Greetings to All,
All uvi.edu network services have been restored on the St. Croix Campus. Please note we were experiencing difficulties restoring the telephone system on the St. Croix campus. The telephone system is now operational
If users on St. Croix experience any difficulties with completing internal or external calls please contact the helpdesk for assistance.
ITS Services apologize for any inconveniences this service outage may cause.
Office of the CIO
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
Greetings to All,
All uvi.edu network services have been restored on the St. Croix Campus. Please note we were experiencing difficulties restoring the telephone system on the St. Croix campus. The telephone system is now operational
If users on St. Croix experience any difficulties with completing internal or external calls please contact the helpdesk for assistance.
ITS Services apologize for any inconveniences this service outage may cause.
Office of the CIO
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
Technology issues cause by WAPA today
Technology Update for November 8, 2010
Greetings to All,
All uvi.edu network services have been restored on the St. Croix Campus. Please note we were experiencing difficulties restoring the telephone system on the St. Croix campus. The telephone system is now operational
If users on St. Croix experience any difficulties with completing internal or external calls please contact the helpdesk for assistance.
ITS Services apologize for any inconveniences this service outage may cause.
Office of the CIO
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
Greetings to All,
All uvi.edu network services have been restored on the St. Croix Campus. Please note we were experiencing difficulties restoring the telephone system on the St. Croix campus. The telephone system is now operational
If users on St. Croix experience any difficulties with completing internal or external calls please contact the helpdesk for assistance.
ITS Services apologize for any inconveniences this service outage may cause.
Office of the CIO
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
Technology issues cause by WAPA today
Office of the CIO
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
November 7, 2010
Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!
Cherie Wheatley
Manager of Technology Customer Service
Library Renovations Continue ……….
Office of the CIO
November 4, 2010
Library Renovations Continue ……….
Please be careful and excuse the noise as we modernize our library into a 21st century learning commons.
During this renovation period, the back area of the library (including both the east and west Bound Journal study areas) will be off limits and the books placed in storage. There will be no direct or immediate access to books within call number range KF 4192.5 through PS 3555; the corresponding subject areas include Law, Education, Fine Arts, Language and Literature. Please note, stored books may be requested by filling out a call slip and will be retrieved within 24 hours, Monday-Friday. Books requested on week-ends may not be available until Monday.
The compact shelving has arrived and new carpeting will be installed in the back area next week! Please note, trailers and dumpster will occupy several of the parking spaces in the back of the library; we apologize for any inconvenience this may cause. We are creating a new learning environment for you the 21st century learner. Stay tuned for the next update of ITS on the move! ! !
“Service is Key”
Cherie Wheatley
Office of the CIO
November 4, 2010
Library Renovations Continue ……….
Please be careful and excuse the noise as we modernize our library into a 21st century learning commons.
During this renovation period, the back area of the library (including both the east and west Bound Journal study areas) will be off limits and the books placed in storage. There will be no direct or immediate access to books within call number range KF 4192.5 through PS 3555; the corresponding subject areas include Law, Education, Fine Arts, Language and Literature. Please note, stored books may be requested by filling out a call slip and will be retrieved within 24 hours, Monday-Friday. Books requested on week-ends may not be available until Monday.
The compact shelving has arrived and new carpeting will be installed in the back area next week! Please note, trailers and dumpster will occupy several of the parking spaces in the back of the library; we apologize for any inconvenience this may cause. We are creating a new learning environment for you the 21st century learner. Stay tuned for the next update of ITS on the move! ! !
“Service is Key”
Cherie Wheatley
Office of the CIO
UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday,
Office of the CIO
November 4, 2010
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday, November 11, 2010. Regular hours will resume on Friday, November 12, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access on Wednesday, November 11, 2010.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID cards with the magnetic strip.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
November 4, 2010
Greeting University Community,
This communication is to let you know that the UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday, November 11, 2010. Regular hours will resume on Friday, November 12, 2010 at 8:00 a.m.
In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access on Wednesday, November 11, 2010.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID cards with the magnetic strip.
St. Thomas: 24/7
St. Croix: NWW 120 Lab
Students may also access online library resources at anytime by going to http://library.uvi.edu.
The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!
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