Technology Update as of 11:45 a.m:
St. John Academic Center telephone and network service has been restored.
If you have any questions please contact our helpdesk at ext. 1466 or email to helpdesk@uvi.edu.
Wednesday, July 6, 2011
St. John Academic Center technical difficulties with the Choice Communication link
Office of the CIO
July 6, 2011
Technology Update:
Greetings University Community,
This communication is to let you know that the St. John Academic Center is currently experiencing technical difficulties with the Choice Communication link that provides Network Services and Telephone services to the Academic Center. If you need to contact the St. John Academic Center please call ext. 1367 for assistance.
Please note technology updates are also available via the mycampus portal use the following link https://mycampus.uvi.edu/web/mycampus/home or www.uvi.edu and in the right hand corner just click on the mycampus link login using your domain account.
ITS apologizes for any inconvenience this technical difficulty may cause.
If you have any questions please contact our helpdesk at ext. 1466 or email to helpdesk@uvi.edu.
“Service is Key”
July 6, 2011
Technology Update:
Greetings University Community,
This communication is to let you know that the St. John Academic Center is currently experiencing technical difficulties with the Choice Communication link that provides Network Services and Telephone services to the Academic Center. If you need to contact the St. John Academic Center please call ext. 1367 for assistance.
Please note technology updates are also available via the mycampus portal use the following link https://mycampus.uvi.edu/web/mycampus/home or www.uvi.edu and in the right hand corner just click on the mycampus link login using your domain account.
ITS apologizes for any inconvenience this technical difficulty may cause.
If you have any questions please contact our helpdesk at ext. 1466 or email to helpdesk@uvi.edu.
“Service is Key”
Wednesday, June 29, 2011
Office of the CIO
June 28, 2011
Technology Update:
UVI Libraries and St. John Academic Center will be open on Tuesday, July 5, 2011
Emancipation- Day Holiday
New Library Hours
Greetings University Community,
This communication is to let you know that the UVI Libraries and St. John Academic Center will be closed in observance of Emancipation Day Holiday Monday July 4, 2011.
Please note the schedule change, the UVI Libraries and St. John Academic Center will be open on Tuesday, July 5, 2011.
St. Thomas Library from 8:00 AM to 10:00PM
St. Croix Library from 8:00 AM to 10:00PM
St. John Academic Center 10:00 AM to 8:00 PM
In an effort to maintain technology services to students during the Emancipation Day Holiday, both campuses will observe the following schedule for student lab access during the holiday period.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID key cards.
Students may also access online library resources at any time by going to http://library.uvi.edu.
Reminder: UVI Libraries will observe reduced operating hours during Summer II as follows:
Closed on Saturdays, beginning Saturday, June 25th
Open on Sundays, 3:00pm – 8:00pm, beginning Sunday, June 26th
The help desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk. Enjoy your holiday!
June 28, 2011
Technology Update:
UVI Libraries and St. John Academic Center will be open on Tuesday, July 5, 2011
Emancipation- Day Holiday
New Library Hours
Greetings University Community,
This communication is to let you know that the UVI Libraries and St. John Academic Center will be closed in observance of Emancipation Day Holiday Monday July 4, 2011.
Please note the schedule change, the UVI Libraries and St. John Academic Center will be open on Tuesday, July 5, 2011.
St. Thomas Library from 8:00 AM to 10:00PM
St. Croix Library from 8:00 AM to 10:00PM
St. John Academic Center 10:00 AM to 8:00 PM
In an effort to maintain technology services to students during the Emancipation Day Holiday, both campuses will observe the following schedule for student lab access during the holiday period.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID key cards.
Students may also access online library resources at any time by going to http://library.uvi.edu.
Reminder: UVI Libraries will observe reduced operating hours during Summer II as follows:
Closed on Saturdays, beginning Saturday, June 25th
Open on Sundays, 3:00pm – 8:00pm, beginning Sunday, June 26th
The help desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk. Enjoy your holiday!
Wednesday, June 22, 2011
Technology Update: The UVI Libraries will observe reduced operating hours during Summer II
Office of the CIO
June 20, 2011
Greetings UVI Community,
The UVI Libraries will observe reduced operating hours during Summer II as follows:
Closed on Saturdays, beginning Saturday, June 25th
Open on Sundays, 3:00pm – 8:00pm, beginning Sunday, June 26th
The reduced library service resulting from the recent budget cut is a pilot of the operating schedule previously announced by the Office of the CIO for comment. Please continue to provide feedback to inform decision-making for the fall semester and the schedule going forward. There are no classes on Saturday and Sunday during Summer II, so the reduced services pilot will not directly impact the course schedule.
Students will have access to e-books and other online library resources at any time by going to http://library.uvi.edu.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students with their ID key cards.
St. Thomas: 24/7
St. Croix: NWW 120 Labs
If you have any questions or concerns regarding our new operating hours please feel free to share them with us. Comments can be forwarded to helpdesk@uvi.edu or to any member of the ITS component.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
June 20, 2011
Greetings UVI Community,
The UVI Libraries will observe reduced operating hours during Summer II as follows:
Closed on Saturdays, beginning Saturday, June 25th
Open on Sundays, 3:00pm – 8:00pm, beginning Sunday, June 26th
The reduced library service resulting from the recent budget cut is a pilot of the operating schedule previously announced by the Office of the CIO for comment. Please continue to provide feedback to inform decision-making for the fall semester and the schedule going forward. There are no classes on Saturday and Sunday during Summer II, so the reduced services pilot will not directly impact the course schedule.
Students will have access to e-books and other online library resources at any time by going to http://library.uvi.edu.
Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students with their ID key cards.
St. Thomas: 24/7
St. Croix: NWW 120 Labs
If you have any questions or concerns regarding our new operating hours please feel free to share them with us. Comments can be forwarded to helpdesk@uvi.edu or to any member of the ITS component.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Monday, June 20, 2011
Technology Update: Intersession schedule UVI Libraries and the St. John Academic Center
Office of the CIO
June 17, 2011
Greeting University Community,
Technology Update:
Intersession schedule
This communication is to let you know that the UVI Libraries and the St. John Academic Center will observe intersession hours beginning Tuesday, June 21, 2011 to Wednesday, June 22, 2011.
During the intersession period UVI Libraries will operate during the following hours:
Tuesday/Wednesday 8:00am to 4:30pm
Regular Libraries hours will resume Thursday, June 23, 2011 at 8:00 A.M
During the intersession period the St. John Academic Center will operate during the following hours:
Tuesday 21, 2011 9AM—4:45PM
Wednesday 22, 2011 Closed
Regular St. John Academic Center hours will resume Thursday, June 23, 2011 at 8:00 A.M
Please note all student labs except the ones in the Library will be closed for maintenance during intersession.
If you have any questions regarding the intersession hours please contact me at helpdesk@uvi.edu or call us at 693.1466.
“Service is Key”
June 17, 2011
Greeting University Community,
Technology Update:
Intersession schedule
This communication is to let you know that the UVI Libraries and the St. John Academic Center will observe intersession hours beginning Tuesday, June 21, 2011 to Wednesday, June 22, 2011.
During the intersession period UVI Libraries will operate during the following hours:
Tuesday/Wednesday 8:00am to 4:30pm
Regular Libraries hours will resume Thursday, June 23, 2011 at 8:00 A.M
During the intersession period the St. John Academic Center will operate during the following hours:
Tuesday 21, 2011 9AM—4:45PM
Wednesday 22, 2011 Closed
Regular St. John Academic Center hours will resume Thursday, June 23, 2011 at 8:00 A.M
Please note all student labs except the ones in the Library will be closed for maintenance during intersession.
If you have any questions regarding the intersession hours please contact me at helpdesk@uvi.edu or call us at 693.1466.
“Service is Key”
Wednesday, June 15, 2011
TECHNOLOGY UPDATE: Sprint Long Distance Services is now Working
Technology Update for June 15, 2011
Greetings UVI Community,
Please note that long distance services has been restored to campus. If you have any questions please let us know at helpdesk@uvi.edu.
Greetings UVI Community,
Please note that long distance services has been restored to campus. If you have any questions please let us know at helpdesk@uvi.edu.
Tuesday, June 14, 2011
Sprint Long Distance is Not Working Territory Wide
Greetings UVI Community,
This message is to inform all users that our long distance service provider Sprint just informed UVI that they are currently experiencing technical difficulties. Sprint long distance services are currently unavailable territory wide. Therefore, users on or off campus cannot complete long distance calls at this time.
Sprint was unable to give us a timeframe of when long distance services will be restored to the territory. However, as soon as Sprint provides UVI with additional information as to the status of long distance service we will update the University Community.
In the meantime users can access toll free numbers from campus or complete long distance calls by using their cell phones.
ITS apologize for any inconveniences this may cause.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
This message is to inform all users that our long distance service provider Sprint just informed UVI that they are currently experiencing technical difficulties. Sprint long distance services are currently unavailable territory wide. Therefore, users on or off campus cannot complete long distance calls at this time.
Sprint was unable to give us a timeframe of when long distance services will be restored to the territory. However, as soon as Sprint provides UVI with additional information as to the status of long distance service we will update the University Community.
In the meantime users can access toll free numbers from campus or complete long distance calls by using their cell phones.
ITS apologize for any inconveniences this may cause.
“Service is Key”
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Subscribe to:
Posts (Atom)