Tuesday, November 9, 2010

Technology issues cause by WAPA today

Office of the CIO

November 7, 2010


Greetings UVI,
Please be informed that due to the St. Croix campus only receiving single phase power from WAPA today. The St. Croix Library had to close before it's regular scheduled time. Plus, telephone, internet and other uvi.edu services are not currently accessible. These services should be restored by the opening of business tomorrow. However, if users on the St. Croix campus experience any problems with accessing technology resources in the morning please make a report to the ITS helpdesk at ext. 1466.
Good evening to all!






Cherie Wheatley
Manager of Technology Customer Service

Library Renovations Continue ……….

Office of the CIO
November 4, 2010

Library Renovations Continue ……….
Please be careful and excuse the noise as we modernize our library into a 21st century learning commons.
During this renovation period, the back area of the library (including both the east and west Bound Journal study areas) will be off limits and the books placed in storage. There will be no direct or immediate access to books within call number range KF 4192.5 through PS 3555; the corresponding subject areas include Law, Education, Fine Arts, Language and Literature. Please note, stored books may be requested by filling out a call slip and will be retrieved within 24 hours, Monday-Friday. Books requested on week-ends may not be available until Monday.

The compact shelving has arrived and new carpeting will be installed in the back area next week! Please note, trailers and dumpster will occupy several of the parking spaces in the back of the library; we apologize for any inconvenience this may cause. We are creating a new learning environment for you the 21st century learner. Stay tuned for the next update of ITS on the move! ! !


“Service is Key”



Cherie Wheatley
Office of the CIO

UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday,

Office of the CIO


November 4, 2010

Greeting University Community,

This communication is to let you know that the UVI Libraries will be closed in observance of the Veterans Day Holiday on Thursday, November 11, 2010. Regular hours will resume on Friday, November 12, 2010 at 8:00 a.m.

In an effort to maintain technology services for students during the Holiday, both campuses will observe the following schedule for student lab access on Wednesday, November 11, 2010.

Lab Access:

On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department. Students must present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID cards with the magnetic strip.
St. Thomas: 24/7
St. Croix: NWW 120 Lab

Students may also access online library resources at anytime by going to http://library.uvi.edu.

The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.

Enjoy your holiday!

Wednesday, October 27, 2010

Ralph M. Paiewonsky Library will be undergoing renovations

Office of the CIO

October 25, 2010



N
otice to UVI Community

The Ralph M. Paiewonsky Library will be undergoing renovations beginning Monday, October 25, 2010, and continuing through the end of the semester.

During this renovation period, the back area (including both the east and west Bound Journal study areas) of the library will be blocked off and the books will be placed in storage. There will be no direct or immediate access to books within call number range KF 4192.5 through PS 3555; the corresponding subject areas include Law, Education, Fine Arts, Language and Literature. Please note, these books may be requested by filling out a call slip and will be retrieved within 24 hours, Monday-Friday.

Books requested on week-ends may not be available until Monday. Inter-library loan requests from STX for books in these areas will also be affected.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation as we make improvements to our learning environments.


Click on the link below in order to access the Storage Collection Request form to request items housed in RMP Library's storage collections. Items requested will be delivered to the RMP Library's circulation desk and held for pickup for seven days. To check for online availability, look up titles in UVI Library Catalog.

http://www.formdesk.com/UVI/LibraryForm

Tuesday, October 26, 2010

UVI Libraries will be closed in observance of the Liberty Day Holiday on Monday,

Office of the CIO
October 25, 2010

Greeting University Community,
This communication is to let you know that the UVI Libraries will be closed in observance of the Liberty Day Holiday on Monday, November 1, 2010. Regular hours will resume on Tuesday, November 2, 2010 at 8:00 a.m.

The Libraries will observe regular schedule hours during the weekend. We will be open on Saturday, October 30, 2010 from 9:00 am to 5:00 pm on Sunday, October 31, 2010 from 1:00 pm to 8:00 pm.

In an effort to maintain technology services to students during the Liberty Day Holiday, both campuses will observe the following schedule for student lab access on Monday, November 1, 2010.

Lab Access:
On St. Croix campus students will be able to utilize the NWW 120 Lab. Students may request access through the Security Department present their UVI ID and sign in order to gain access.
On St. Thomas campus the 24/7 library lab is available for students use during the holiday. Students can access the lab by using their ID key cards with the magnetic strip.


St. Thomas: 24/7
St. Croix: NWW 120 Lab

Students may also access online library resources at anytime by going to http://library.uvi.edu.


The Help Desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.
Enjoy your holiday!

myCampus portal : New Services

Office of the CIO
October 20, 2010

Greetings UVI Community!
Did you know??????

Members of the University community now have the opportunity to access secure information seamlessly through the new “myCampus” (mycampus.uvi.edu) portal. We will introduce two new services that can be accessed through the mycampus.uvi.edu portal!
Log in with:
UVI username and password
The portal is secure – the information contained within myCampus is only available to current members of the UVI family – students, faculty and staff.
Services through the “Portal”
Self Service IT helpdesk ticket creation:
 Just click on the launch pad link to helpdesk
 Fill out the form & submit
 Review status of request anytime
This do-it-yourself service saves you time, eliminating the need for you to visit or call the helpdesk.
Building Communities:
 Colleges, Classes, Clubs, Committees, Sororities and Fraternities & all organizations
 Can have a space to share files and information, discuss topics of interest to the group, etc.
 Communities can be public everyone can view and join
 Private only the owner can assign a member
 Restricted persons can see it but must request membership from the owner

These dynamic tools are available to the University community. Get familiar with the portal, your one stop for UVI resources and information!

If you have any questions, concerns or comments about the myCampus portal, please call the UVI Help Desk at ext. 1466 or send an e-mail to helpdesk@uvi.edu.

Stay tuned will be introduce two more services next week! “ Happy Portaling”!........................

Thursday, September 30, 2010

Banner Year End Closing Processes

Office of the CIO

September 30, 2010



Greetings University Community,

This note is to inform all Banner users that Banner will not be available after 5:00 PM today to users that are not a part of the Business & Financial Affairs Component. This is necessary in order to facilitate the year end closing procedure perform by Business & Financial Affairs.

Thank you for your cooperation!



Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service