Office of the CIO
June 22, 2009
Greetings University Community,
This message is to inform you that we are aware Blackboard is experiencing technical difficulties. Our Technicians are assessing the problem and we will update the UVI Community as soon as Blackboard is 100% functional.
Sorry for the inconvenience. If you have any questions, please feel free to contact our ITS helpdesk at helpdesk@uvi.edu or call us at ext. 1466.
RDShells
Manager - Learning Resources & Student Technology Services
Tuesday, June 23, 2009
Friday, June 19, 2009
RE: St. Croix users unable to access the internet
Good day All,
Internet service on the St. Croix campus has been restored.
Thank you for your patience.
Kelly Harrigan
Manager, Enterprise Network Services
Internet service on the St. Croix campus has been restored.
Thank you for your patience.
Kelly Harrigan
Manager, Enterprise Network Services
St. Croix users unable to access the internet
Office of the CIO
June 19, 2009
Greetings University Community,
Users on the St. Croix Campus are unable to access the Internet at this time. All other UVI network services are operational (i.e. Exchange, Blackboard, file sharing, etc.)
Our Internet service providers on St. Croix have been contacted to determine the cause and estimated length of downtime. We will provide a status update as soon as information is available.
Direct your questions/concerns to the Helpdesk at x1466.
Cherie Wheatley
Manager of Technology Customer Service
June 19, 2009
Greetings University Community,
Users on the St. Croix Campus are unable to access the Internet at this time. All other UVI network services are operational (i.e. Exchange, Blackboard, file sharing, etc.)
Our Internet service providers on St. Croix have been contacted to determine the cause and estimated length of downtime. We will provide a status update as soon as information is available.
Direct your questions/concerns to the Helpdesk at x1466.
Cherie Wheatley
Manager of Technology Customer Service
Friday, June 12, 2009
Rescheduled: Maintenance on St. Croix to Monday, June 15, 2009 at 10:pm to 11:00 pm
Office of the CIO
June 12, 2009
Greetings University Community,
This announcement is to inform all University users that due to unforeseen circumstances Information & Technology Services has rescheduled the St. Croix maintenance window from this evening, June 12, 2009 to Monday, June 15, 2009 starting at 10:00 pm until 11:00 pm.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Office of the CIO
June 12, 2009
Greetings University Community,
This announcement is to inform all University users that due to unforeseen circumstances Information & Technology Services has rescheduled the St. Croix maintenance window from this evening, June 12, 2009 to Monday, June 15, 2009 starting at 10:00 pm until 11:00 pm.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Office of the CIO
Thursday, June 11, 2009
St. Croix Maintenance Continues Friday, June 12, 2009 from 10pm to 1am
Office of the CIO
June 11, 2009
Greetings University Community,
This announcement is to inform all University users that Information & Technology Services will continue maintenance in order to upgrade the St. Croix network. This work will take place on Friday, June 12, 2009 starting at 10:00 pm until 1:00 am.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
June 11, 2009
Greetings University Community,
This announcement is to inform all University users that Information & Technology Services will continue maintenance in order to upgrade the St. Croix network. This work will take place on Friday, June 12, 2009 starting at 10:00 pm until 1:00 am.
During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Best Regards,
Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service
Tuesday, June 9, 2009
Update: Outlook Web Access is back up
Technology Update for June 9, 2009
Please note that Outlook Web Access and Mobile Access is now functional. If you still have access problems or any questions please call the helpdesk at ext. 1466.
Thank you.
Please note that Outlook Web Access and Mobile Access is now functional. If you still have access problems or any questions please call the helpdesk at ext. 1466.
Thank you.
Outlook Access
June 9, 2009
Greetings University Community,
This announcement is to inform all University users that Outlook Web Access (OWA) and Outlook Mobile Access are currently unavailable. Outlook Mobile Access includes all PDA and Smart Phones that have been configured to check UVI e-mails. Our technicians are assessing the situation and we will notify you immediately when service resumes.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Regards,
RDShells
Manager - Learning Resources & Student Technology Services
Greetings University Community,
This announcement is to inform all University users that Outlook Web Access (OWA) and Outlook Mobile Access are currently unavailable. Outlook Mobile Access includes all PDA and Smart Phones that have been configured to check UVI e-mails. Our technicians are assessing the situation and we will notify you immediately when service resumes.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.
Regards,
RDShells
Manager - Learning Resources & Student Technology Services
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