Monday, June 1, 2009

Reminder : ITS performances maintenance on the St. Croix network tonight. Also maintenance will be performed on the ST. Thomas

Office of the CIO

June 01, 2009


Greetings University Community,

This announcement is to inform all University users that Information & Technology Services will continue maintenance on the St. Croix network. This work will take place on Monday, June 1, 2009 starting at 10:00 pm until 1:00 am.

During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.

Please note, maintenance will take place on the St. Thomas campus telephone system tonight starting at 10:00 pm to 11:30 pm. The St. Thomas campus will not have telephone service during this period. Voice mail services will not be available on either campus.

Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.

Best Regards,

Cherie Wheatley

Manager, Technology Customer Service
University of the Virgin Islands

Friday, May 29, 2009

ITS continues maintenance on the St. Croix network. Monday, June 1, 2009 starting at 10:00 pm until 1:00 am.

Office of the CIO

May 29, 2009

Greetings University Community,

This announcement is to inform all University users that Information & Technology Services will continue maintenance on the St. Croix network. This work will take place on Monday, June 1, 2009 starting at 10:00 pm until 1:00 am.

During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service.

Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.


Best Regards,

Cherie Wheatley
Office of the CIO

Tuesday, May 26, 2009

Maintenance on the St. Croix Network: Wednesday, May 27, 2009 starting at 10:00 pm until 1:00 am

Office of the CIO

May 26, 2009

Greetings University Community,

This announcement is to inform all University users that Information & Technology Services will be performing additional maintenance on the St. Croix network. This work will take place on Wednesday, May 27, 2009 starting at 10:00 pm until 1:00 am.

During this maintenance period the St. Croix network will not be operational. This means there will be no access to the internet, all web services (i.e. banner, banweb, blackboard and VC), inter-island 4 digit dialing, voicemail, e-mail, and wireless internet service will not be available.

Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.

Thank you.



Cherie Wheatley
Office of the CIO

Technology Update

Office of the CIO

May 22, 2009


Greetings Colleagues,

We are experiencing technology difficulties with Audix; technicians are currently troubleshooting the problem. If full service is not restored within the hour we will provide an update today at noon.

Thank you,

RDShells
Manager - Learning Resources & Student Technology Services

Friday, May 22, 2009

Reminder : Libraries are open this weekend; Closed on Memorial Day: Students Access to Computer Labs

Office of the CIO

May 22, 2009


Greetings Colleagues,

The University Libraries will observe regular schedule hours this weekend.
Saturday, May 23, 2009: 9:00 am to 5:00 pm
Sunday, May 24, 2009: 1:00 pm to 8:00 pm

Please note, that the UVI Libraries will be closed on Monday, May 25, 2009 in observance of the Memorial Day Holiday. The Libraries will resume regular hours on Tuesday, May 26, 2009 at 8:00 a.m.

In an effort to maintain technology services to students during the Memorial Day Holiday, both campuses will observe the following schedule for student lab access on Monday, May 25, 2009.


Lab Access:
Students will be able to utilize the designated lab between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab

Students may also access online library resources at anytime by going to http://library.uvi.edu.

The help desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.

Enjoy your holiday!


Cherie Wheatley
Office of the CIO
Manager,Technology Customer Service

Tuesday, May 19, 2009

Libraries Closed on Memorial Day: Students Access to Computer Labs

Office of the CIO

May 18, 2009


Greetings Colleagues,

This communication is to let you know that the UVI Libraries will be closed on Monday, May 25, 2009 in observance of the Memorial Day Holiday. The Libraries will resume regular hours on Tuesday, May 26, 2009 at 8:00 a.m.

In an effort to maintain technology services to students during the Memorial Day Holiday, both campuses will observe the following schedule for student lab access on Monday, May 25, 2009.

Lab Access:
Students will be able to utilize the designated lab between the hours of 8:30 AM to 12:00 Midnight on each campus by making a request through the Security Department on their respective campus. Students must show their UVI ID and sign in with Security to gain access to the following labs:
St. Thomas: BA 204E Lab
St. Croix: NWW 120 Lab

Students may also access online library resources at anytime by going to http://library.uvi.edu.

The help desk voice mail at ext.1466 and email will be monitored during the holiday. If a technology emergency occurs please leave us a message and an ITS technician will follow up. If you have any questions, please contact us at the Help Desk.

Enjoy your holiday!


Cherie Wheatley
Office of the CIO

Wednesday, May 13, 2009

Internet 2 implementation Schedule

Office of the CIO

May 13, 2009

Greetings University Community,

This communication is to inform the University Community that Information & Technology Services will be performing a network upgrade on the St. Thomas and St. Croix campuses. This Network upgrade is necessary in order to ensure that UVI systems are ready to accommodate the I2 (Internet two) connection. This implementation will take place over the next couple of days.

During the implementation period the UVI network will not be operational on either campus. This means there will be no access to the internet, all web services (i.e. banner, banweb and blackboard), inter-island 4 digit dialing, voicemail on St. Croix campus, e-mail, and wireless internet service.

Work is scheduled to begin on the St. Thomas campus tonight May 13, 2009 at 6:00 pm to 12:00 midnight and on St. Croix campus tomorrow night May 14, 2009 from 6:00 pm to 12:00 midnight. On Friday, May 15, 2009 additional testing of the connection will continue on both campuses from 6:00 pm to 12 midnight.
Information & Technology Services apologizes for any inconvenience this may cause. If you have any questions about this communication please contact our help desk at helpdesk@uvi.edu or call 693-1466.

Thank you.


Cherie Wheatley
Office of the CIO